stopped working after two month
hong
8/31/2021
my refrigerator stopped working after two months. when i set the temperature to 36, the temperature goes under 28 or 41 every time. i got service from samsung two times already and they replaced main board and sensor. however, it still did not work
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
stopped working after two month
hong
8/31/2021
my refrigerator stopped working after two months. when i set the temperature to 36, the temperature goes under 28 or 41 every time. i got service from samsung two times already and they replaced main board and sensor. however, it still did not work
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Poor quality door bins
Karen
8/16/2021
i have had 3 door bins break in the 21 months since i have owned by fridge. their replacement has been between $85-100. they have had average use and without excessive weight. samsung refused to replace for free. i did not expect to have to incur this cost when purchasing a fridge.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not worth buying
DKRED
6/8/2021
i have owned this fridge since late march 2021, size is great but hope you don't need service! since the end of may my freezer stopped working-not cooling and no ice, samsung will not stand behind their warranty. i am having a devil of a time finding someone who will repair this fridge.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Good Fridge, not more
DZzzz
3/24/2021
Good fridge, a lot of space, everything fits as I want.
The freezer department is not convenient - I wish the top shelve was redesigned to have easier access.
Give only 3 stars as very easy to scratch the surface
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Beautiful and large capacity
Jewels
3/10/2021
got this to replace my 15yo frig. delivery guys had to remove doors of frig to get in the house. this frig will not fit through residential door openings. i love having the freezer on bottom. much easier to see and get to items in frig. easy pull out crisper drawers and lower shallow one. lots of room in doors. glass shelfs are adjustable. love this refrigerator!
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Junk
Libby
3/4/2021
i got this refrigerator at the of november. the delivery process wasn't great from home depot--they just didn't show up and i had to call and see what was going on. fast forward to now and the refrigerator is broken. we woke up monday morning to warm food and melted ice (after just going grocery shopping). since it's new, i figured it was all under warranty and a fix or replacement was imminent.
wrong! it is now thursday and samsung is saying we have to wait 14 days for a "certified professional" to come repair our refrigerator. mind you, we are a busy family with two small kids and our fridge is constantly in use.
will never buy from samsung again because their customer service is junk!!
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Plenty of space and we'll lit.
Capone
2/27/2021
I purchased this product only a few weeks ago but really like the room and features on the refrigerator.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Love the space
Theresa
2/25/2021
This refrigerator is awesome. It is big ! I love the freezer below. Great for a large family.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
great buy
jimmy
2/25/2021
I seem to have more space and everything is more accessable.
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Good for 20 days
zoran
12/29/2020
i buy refrigerator on 11/31.2020 we love it it was good lot of space and working for 25 days till 12/24 2020 then stop cooling call samsung customer center and our trouble start first make appointment on 12/29/2020 and repair guy no call no show and when i call again new appointment on 01/15/2020 ? who knows did will come and that day samsung don't want to do nothing to help what we will do 20 days with no refrigerator no food eat junk food they dont care plus that i throw a lot of food they don't care but its good they care when take your money i trust samsung in the past all my electronics is samsung but no more god help you samsung to make better products
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Spacious!
novacay
12/21/2020
I want you to know this is a huge appliance! It demands its space. Inside the refrigerator area, you have unlimited space. I went to my local warehouse/wholesale store and spent $500 on various refrigerated and frozen foods. I still have space to add things! This is perfect for a large family. I am completely satisfied and beyond with this purchase.
Originally posted on Samsung.com
Yes, I recommend this product
AMAZING FRIDGE
tdennis1
12/21/2020
FOR YEARS I HAD A FRIDGE THAT DID THE JOB, BUT THIS FRIDGE BUTS IN THE WORK. IT IS LARGE AND SO EASY TO ORGANIZE. IT IS A BIGGER FRIDGE, AND EVEN THOUGH I HAVE A SMALL KITCHEN I WOULD NOT TRADE THIS FRIDGE FOR ANOTHER.
Originally posted on Samsung.com
Yes, I recommend this product
Great Refrigerator!
JessiLee
12/21/2020
This fridge has by far exceeded all of our expectations. My family was so excited to be chosen for this campaign and we anxiously awaited the arrival of the fridge. This fridge did not disappoint! It is just as great as we were expecting it to be. I love the French doors and all of the space it has inside. The controls are easy to use when changing the temperature. I just can't get over how much space this fridge has and the space is utilized great. I make cakes and do a lot of baking and everything easily fits inside.
Originally posted on Samsung.com
Yes, I recommend this product
Awesome
KANIAG
12/14/2020
My father bought this refrigerator to replace a very old one that we had. It has made a big difference in our house. We all have a place for our own things and it still looks empty! I feel like our food lasts a lot longer and tastes fresher. The door alarm is great because I always forget to close the door properly. We are looking forward to replacing the rest of our kitchen with Samsung appliances now!
Originally posted on Samsung.com
Yes, I recommend this product
Spacious!
Nightwriter420
12/14/2020
This refrigerator is EXCELLENT. Spacious, keeps everything perfectly cold and frozen. I could not ask for a better one!
Originally posted on Samsung.com
Yes, I recommend this product
Samsung French Door Refrigerator
StacyScott1975
12/14/2020
I am absolutely in love with my new fridge! There is nothing about it that disappoints me! This was an upgrade for me from my old side by side and there is so much room I don't even know what to do with all the extra space! I was a bit worried about the freezer space since I've never had a bottom load freezer before but I love it! I am so incredibly thankful to have been chosen for this campaign!
Originally posted on Samsung.com
Yes, I recommend this product
Nice and Modern
AlwaysASavvySaver
12/14/2020
I am very happy with my new Samsung refrigerator. From the black stainless exterior that modernizes my kitchen to the led interior lights that allow me to see all my food, I am impressed.
The ice maker produces an ample amount of ice and doesn't clump when sitting in the tray. The interior tub of the freezer is plastic but is sturdy. The upper drawer with the ice tray slides back and forth with ease allowing easy access to the food below. I would love to see some adjustable divider trays for the freezer tub to subdivide the large areas to allow one to see all the items in there.
The refrigerator part is bright and easy to wipe clean. The door trays are easily adjustable and hold large jars and containers of milk. Loving the new black stainless Samsung refrigerator.
Originally posted on Samsung.com
Yes, I recommend this product
Know the Temperature At All Times
tashialynn31
12/14/2020
So upon receiving my fridge, there was some difficulty in getting the old out and putting in the new, due to the island in my kitchen. But with trial and error, the crew installed it and it was up and running. The feature I loved the most after clean-up behind the crew was the inside temperature read. With any past fridges, you had a dial and hoped that you were at the correct temperature setting. With this fridge and the help of Google, my fridge is not only at the correct setting but also only took a couple of hours before I could restock it with everything that I placed in a cooler overnight. My daughter and I both love the fact that it is very spacious, a major upgrade and I love the fact that it is fingerprint free. When I purchase a new home, this fridge is definitely coming with us. We have had the fridge for close to 3 weeks and absolutely no complaints.
Originally posted on Samsung.com
Yes, I recommend this product
My experience
Nano93b
12/14/2020
Got the delivery it worked awesome looks nice stylish and so much room in there cooled up quick and has been wonderful fridge inside has so many compartment my wife was so exited the color so just stand out so much ice maker works nice my personnel tip to anyone check your GFC outlets love it :) the finger print resistance is nice doesn't leave any marks especially if you have kids lighting is nice and bright and very visible of what's inside the fridge overall satisfied with the outcome of are new fridge :)
Originally posted on Samsung.com
Yes, I recommend this product
My experience
Nano93b
12/14/2020
Got the delivery it worked awesome looks nice stylish and so much room in there cooled up quick and has been wonderful fridge inside has so many compartment my wife was so exited the color so just stand out so much ice maker works nice my personnel tip to anyone check your GFC outlets love it :) the finger print resistance is nice doesn't leave any marks especially if you have kids lighting is nice and bright and very visible of what's inside the fridge overall satisfied with the outcome of are new fridge :)
Originally posted on Samsung.com
Yes, I recommend this product
Coolest fridge ever!
mt2020
12/11/2020
We love this fridge ever since we got it delivered! There is so much space both in the refrigerator and freezer area for all our food! The freezer is great for storing our large meat purchases from Costco. We also love the ice dispenser is constantly making ice so we never run out! Even our friends and family comment on how nice and huge it is! We definitely would recommend this refrigerator to anyone looking for a new fridge!
Originally posted on Samsung.com
Yes, I recommend this product
Looks Great
MrTMT
12/7/2020
The black stainless 3-Door Samsung refrigerator is stunning. It looks great in my kitchen. The refrigerator doors open and close well. The interior is well lit and the middle drawer is great. I can see the items inside without having to open the drawer. I like the interior depth of the refrigerator as well. It holds a lot of food and the doors allow for holding small items too. The alarm is great to let you know if you haven't shut a door well or simply didn't shut it at all. I find the ice maker up to par, it is able to keep up with heavy use. The freezer drawer seems hard to close and the center drawer in the refrigerator doesn't always fully close as well. I like that the shelves are adjustable but sliding shelves would have been a great addition. I think the RF28T5001SG/AA is a good buy especially for someone who does not require water to be dispensed from their refrigerator. I am very happy with the Samsung refrigerator.
Originally posted on Samsung.com
Yes, I recommend this product
Love it!
ClayH1
11/24/2020
We love our new fridge! I love to cook and coming from an Italian family, I cook for an army! Lol! Previously we had a conventional fridge and there was never enough room for leftovers. Not with this fridge, it is huge! Plenty of room in doors for everything from condiments to 2 litter bottles of soda. Freezer is so deep and spacious! With Thanksgiving coming up there is enough room for our 23lb turkey and our ham without having to worry about no room for everything else! I've found 2 small issues. First the pantry drawer does not always close evenly. Not a big deal just something I noticed. The other issue could be a problem if not noticed. The left side door has a middle section that seals the 2 doors when closed. If there is to much weight on shelves in this door the latch does not always close. Leaving an opening when doors are closed. To fix this I used one of the door leveling clips that come with fridge. Since I used that no more issues with it closing!
I highly recommend this fridge to everyone!
Originally posted on Samsung.com
Yes, I recommend this product
Love it!
ClayH1
11/24/2020
We love our new fridge! I love to cook and coming from an Italian family, I cook for an army! Lol! Previously we had a conventional fridge and there was never enough room for leftovers. Not with this fridge, it is huge! Plenty of room in doors for everything from condiments to 2 litter bottles of soda. Freezer is so deep and spacious! With Thanksgiving coming up there is enough room for our 23lb turkey and our ham without having to worry about no room for everything else! I've found 2 small issues. First the pantry drawer does not always close evenly. Not a big deal just something I noticed. The other issue could be a problem if not noticed. The left side door has a middle section that seals the 2 doors when closed. If there is to much weight on shelves in this door the latch does not always close. Leaving an opening when doors are closed. To fix this I used one of the door leveling clips that come with fridge. Since I used that no more issues with it closing!
I highly recommend this fridge to everyone!
Originally posted on Samsung.com
Yes, I recommend this product
In love!
taishops91
11/18/2020
When I say this came at the perfect time! My family just grew from 3 to 6 people and more people means more food. This fridge seems to be double the size of my previous one and it is so beautiful. Delivery was fast and simple. They delivery people were awesome as well. Kudos to them. I love how bright and spacious the inside is. It comes with an ice maker that is on the inside of the freezer. The only part I dont like is that it is a french door but I'll get over it with time! The freezer got really cold really fast and it holds a lot. The best part of this is that the size allows me enough space to store food for my family with always enough space for more! It says it its finger print resistant but I guess they have met my kids because there are finger prints all over. Nothing a quick wipe down cannot fix! Thanks Samsung!
Originally posted on Samsung.com
Yes, I recommend this product
In love!
taishops91
11/18/2020
When I say this came at the perfect time! My family just grew from 3 to 6 people and more people means more food. This fridge seems to be double the size of my previous one and it is so beautiful. Delivery was fast and simple. They delivery people were awesome as well. Kudos to them. I love how bright and spacious the inside is. It comes with an ice maker that is on the inside of the freezer. The only part I dont like is that it is a french door but I'll get over it with time! The freezer got really cold really fast and it holds a lot. The best part of this is that the size allows me enough space to store food for my family with always enough space for more! It says it its finger print resistant but I guess they have met my kids because there are finger prints all over. Nothing a quick wipe down cannot fix! Thanks Samsung!
Originally posted on Samsung.com
Yes, I recommend this product
OK Unit
plainhandy
11/17/2020
Samsung won't allow me to tell the truth. We purchased this refrigerator two years ago. The unit is ok, but the service is not so great. I will leave it at that. You decide. Do your homework.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
OK Unit
plainhandy
11/17/2020
Samsung won't allow me to tell the truth. We purchased this refrigerator two years ago. The unit is ok, but the service is not so great. I will leave it at that. You decide. Do your homework.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Spacious
Bri282
11/12/2020
I went to my local warehouse store and spent $200 and it was still empty inside. I made dinner and added the pots and pans and it still has a lot of space. Its a wonderful purchase.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
I am in love!
Stacy1975
11/12/2020
I absolutely love this fridge! At first I thought I would hate it, but I was so wrong! There is so much room I'm having a hard time keeping it full! I didn't think I would like the bottom freezer, I was afraid it wouldn't fit much, but there's tons of room! I like being able to program the temperatures and the fact that it has a locking option so the temperature doesn't accidentally get changed. If I could give this more than 5 stars I absolutely would! I received this as part of a promotion and I am so glad I was able to participate!
Originally posted on Samsung.com
Yes, I recommend this product
Incentivized Review
Design
Features
Performance
Value
Very Spacious!
BrianaG6
11/11/2020
I picked this fridge because I don't have a water line and didn't want to install one. The fridge fits so much! There is still space for leftovers to add in after I go grocery shopping. It has plenty of room in the doors for all my condiments, and the deli drawer is deep.
The fridge cooled down very quickly after installation, and I don't have to guess like with those old fashioned 1-10 temp dials- this one tells me the exact temp of the freezer and fridge. That made me feel a lot better for food safety. Speaking of food safety, I had to move one shelf because I read it isn't safe to keep milk in fridge doors, but it wasn't too hard to move. The bottom shelf of the door is the perfect height for grab and go snacks for my kids!Â
Another neat feature is the door alarm that goes off if you leave the door open for too long. One thing I think could have been better designed is the freezer. The pull out freezer is a great idea (because I use the fridge much more often and now it is at the perfect height), but I wish there were more dividers in it to organize the food so it doesn't all fall on top of each other. Overall I thought this was a great appliance!
Originally posted on Samsung.com
Yes, I recommend this product
Samsung sets the bar again
aldoussnow
11/9/2020
I have had this fridge for a couple weeks and I am just blown away by it. The black stainless finish looks sleek and modern and being fingerprint resistant it always looks clean. The french doors combined with the bottom freezer gives it an extra look of class. Inside there is a ridiculous amount of room as Samsung did a great job of adding space without making the fridge extra large and bulky. There is so much space inside I'm having a hard time filling it which is great because I was always struggling to find space in my old fridge. The interior led lighting keeps everything well lit, easy to see and is easy on the eyes when opening the door for a midnight snack. I always knew with other electronics Samsung had great products and now I will have to add their home appliances to the list.
Originally posted on Samsung.com
Yes, I recommend this product
cool, spacious
VamsiGaddipati
11/9/2020
I recently purchased this refrigerator. It is very easy to install. (Just to plug in the power and connect the water pipe on back. Handles are just to push and tight the screws) .Very easy to change the settings and adjust the temperature. This is very spacious where we have so much space to store the food & beverages. I like the large freezer on below. Fingerprint resistance is pretty good and it is very helpful as I have kid who like to play. Interior LED lighting is efficient and cool. It has a water filter which will purify the water and creates ice with filtered water. I didn't hear any noise it is pretty quiet and elegant. I chose black color and it suits my home perfectly. I definitely recommend this product to purchase and I'm sure you won't be disappointed.
Originally posted on Samsung.com
Yes, I recommend this product
Gorgeous Refrigerator
Klair001
11/9/2020
We anxiously awaited the arrival of our Samsung RF28T5001SG/AA 3-Door French Door Refrigerator in Black Stainless Steel and it did not disappoint. It is a true beauty. It arrived packaged well. The fingerprint resistant surface is a true blessing eliminating all of the unattractive blemishes that would arise from sticky fingers. The refrigerator truly shines with a seamless sleek appearance. It fit beautifully in our space. Samsung has maximized space with the 28 cubic ft accommodating Costco runs perfectly. The refrigerator reached the desired temperature within a couple hours. Following the manufacturers recommendation for the ice maker we had ample ice in 48 hours of set up and have not ran low since. It has a lovely touch display to control the temperatures on the inside of the refrigerator with a much appreciated locking feature. My sister is a professional baker and was able to place a half sheet cake in the refrigerator with room to spare. I highly recommend this refridgerator if you are looking for a gorgeous, spacious, and functional addition to your kitchen.
Originally posted on Samsung.com
Yes, I recommend this product
Wow!
RNANIAG
11/9/2020
The RF28T5001SG/AA was purchased to replace a 20+ year old workhorse and WOW! I didn't realize what we've been missing out on. The delivery and installation was a breeze. We were up and running in 2 hrs. The old unit was a 2-door 25cu and this 28cu unit fit in the same footprint with very little adjustments needed. However, when we transferred the items from the old fridge, which was jam packed, to this one, it looked like we had barely anything in it. The 3-door french door style of this unit leaves you with a lot of usable space. It's very simple and intuitive to use. The finish is amazing. The interior lighting is incredible. The water filter location is genius. Easily accessible yet out of the way. The only recommendation I can make is to make sure you remove all of the packaging tape before you plug the unit in. I missed a few pieces because it was white tape on white drawers and the adhesive froze up so i will have to address this later. If you're in the market for a new refrigerator, Samsung is definitely the way to go!
Originally posted on Samsung.com
Yes, I recommend this product
Very spacious
breanna105
11/9/2020
I received the black stainless steel refrigerator and I love it! I have always wanted a refrigerator with a water filter, but I was never interested in the dispenser being located on the outside of the door. The water dispenser for this refrigerator is located inside on the door and it is slim so it doesn't take up much needed door space. Another plus with regards to the water dispenser is where the water filter is located. It is tucked between drawers making it easy to replace and, again, doesn't take up valuable space. The sleek, modern design of this refrigerator is a huge plus. I can put a nice calendar on either door and it wipes clean easily. When the refrigerator was installed I put ice packs inside to help cool it faster, but I probably didn't need to do that since it got cold really fast. My refrigerator was restocked within two hours of installation. I am very happy with the fingerprint resistant black stainless steel and the amble space inside. I can't wait until I can host a party to truest utilize the space and party tray drawer.
Originally posted on Samsung.com
Yes, I recommend this product
Love my Samsung Refrigerator
Dawn1
11/9/2020
I absolutely love my new Samsung 3-Door French Door Refrigerator!! Installation was simple and quick, the installers knew exactly what to do. The installers were patient and waited while I easily moved the food from my old refrigerator and freezer and got it right into my new beautiful Samsung 3-Door refrigerator.
As you can see from the pictures the refrigerator is spectacular and makes my entire kitchen look better. There is ample storage space to hold all of our food, I am ready to cook an early Thanksgiving feast. At this time I can only imagine how great leftover turkey is going to look in my Samsung refrigerator. This fridge actually makes my food look better.
The Samsung 3-door refrigerator has 3 storage drawers that are also extremely roomy. The meat and cheese drawer is an amazing bonus! I was able to store all of our fruits, vegetables, cheese and still have room left. The drawers are also amazingly easy to open and close, they slide in and out very smooth and gentle.
The fingerprint resistant finish really works and makes cleaning up an ease. The other day I woke up to the sun shining on my gorgeous fridge showing massive amounts of smudge that were left by a hungry messy family member. I quickly grabbed a washrag and the smudges were easily wiped away.
Originally posted on Samsung.com
Yes, I recommend this product
Beautiful Refrigerator
JudyInCT
11/9/2020
After a long wait and being super excited to try this new refrigerator, I was not disappointed when it finally arrived. It's beautiful! Inside and out. It runs very quiet, everything is in excellent working condition (except the Wide Pantry drawer). The Wide Pantry drawer doesn't slide in flush. It's always sticking out a little on one side. It doesn't effect any other part of the refrigerator so I'm not too worried about it. We were having an issue with the left door. The part that's supposed to flip out to seal between the doors wasn't always turning, leaving a gap for the cold air to escape. My husband looked it up and found out how to fix it. After he did that we haven't had any other problems with it. We didn't have a water hook up for the fridge before it was delivered so I couldn't tell if the ice maker was working properly, but my nephew, the plumber, came and hooked it up. The Ice Maker works perfectly. I read the manual on how to set the temps for the freezer and refrigerator so I got all of that set right after the delivery men left. Very easy to figure out. I love the alarm that lets you know if the doors have been left open. I don't know how many times with the old fridge when someone wouldn't close it or the freezer door all the way and the temp would be all off in the fridge or things started to defrost in the freezer. The Freezer is plenty big enough. We had the top freezer in the old fridge and couldn't fit anything too big in it. We had a separate chest style freezer in the basement we had to keep most things in. Now I don't have to drag our big Thanksgiving Turkey up and down the stairs. It'll fit just right in this freezer. Everything stays just the right temperature that it needs to be. Nothing is getting frozen in the back of the fridge like it did in the old fridge. There's just so much more room for storage. The shelves and door compartments are easy to remove for cleaning or making room for whatever you need. The lighting is bright so you can see what you have on each shelf. So far the finger proof resistance is working out well. By now it would probably be all smudged up from everyone going in and out of the the fridge so often but I don't have to wipe it as frequently as other stainless appliances I've had in the past. Super shiny doors. My 9 month old grandson loved looking at, what he thinks is, another baby in the reflection. He has his hands all over the front, but you couldn't tell. I'm very happy with this refrigerator!
Originally posted on Samsung.com
Yes, I recommend this product
