3.5 | 164 Reviews

28 cu.ft. Smart wi-fi Enabled French Door Refrigerator

LG LMXS28626D

Available in 2 Color(s)

color swatch Black Stainless Steel
LMXS28626D
$2,777.99
color swatch Stainless Steel
LMXS28626S
$2,777.99

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Double Freezer Drawers

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Peace of mind built-in

Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.


The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.


Store More.

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach.


The Ultimate In Organization.

Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often-and ample, lower space for the things you don't.


Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Features

  • 28 cu. ft. Capacity
  • PrintProof™ Finish
  • Door Cooling+
  • Double Freezer Drawers
  • Slim SpacePlus® Ice System
  • ThinQ® Technology with Proactive Customer Care
SUMMARY
Door Type French 4-Door
ThinQ® Yes
wi-fi Enabled Yes
Total Capacity 27.8
Ice & Water Dispenser Yes
ENERGY STAR® Qualified Yes
Standard Depth Yes
SmartDiagnosis™ Yes
FEATURES
ENERGY STAR® Qualified Yes
Energy Usage 724
REFRIGERATOR
Glide N' Serve™ Drawer Yes
Folding Shelf 1
No. of Shelves 4 Split(3 Fixed+1Folding)
Cantilevered Shelves Hybrid Cantilevered
Shelf Construction SpillProtector™ Tempered Glass
Crisper Bins 2 Humidity Crispers
Refrigerator Light Ceiling LED
REFRIGERATOR DOOR
No. of Bins 6 Total (2 Adjustable Gallon Sized)
Door Bin Construction 1 Piece (clear)
FREEZER
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Divider Yes
Freezer Light LED Lighting
Door Type Pull Drawer
Handle Vista
DIMENSIONS/CLEARANCES/WEIGHT
Depth with Handles 36 1/4"
Depth without Handles 33 3/4"
Depth without Door 29 7/8"
Depth (Total with Door Open) 48 1/4"
Height to Top of Case 68 3/8"
Height to Top of Door Hinge 69 3/4"
Width 35 3/4"
Width (Door Open 90 with Handle) 44 1/4"
Width (Door Open 90 without Handle) 39 1/4"
Installation Clearance Top 1", Back 2"
Weight (Unit/Carton) 322 lbs. / 347lbs.
Carton Dimensions (WxHxD) 38" x 73" x 39"
MATERIALS & FINISHES
Handle Matching Commercial Handles
Available Colors PrintProof™ Stainless Steel, Black Stainless Steel
Hidden Hinges Yes
Surface Smooth
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
CAPACITY
Refrigerator 18.6
Freezer 9.2
Total 27.8
CONVENIENCE
Temperature Controls Electronic/Digital
LoDecibel™ Quiet Operation Yes
Auto Closing Door Hinge Yes
Child Lock Yes
Display Type Membrane / White LED
WATER & ICE SYSTEM
Ice System Slim SpacePlus®
Ice & Water Dispenser Yes
Dispenser Type Integrated
Daily Ice Production (lbs) 3.5
IcePlus™ Production (lbs) 3.8
Ice Storage Capacity (lbs) 2.5 + 4.0
Dispenser Light Yes
Water Filter LT1000P
COOLING
Linear Compressor Yes
Multi-Air Flow Yes
Temperature Sensors 6
Smart Cooling® System Yes
Fresh Air Filter Yes
Evaporator Yes
WARRANTY
UPC 048231794770
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
THINQ® SMART FEATURES
Wi-Fi Yes
SmartDiagnosis™ Yes
Voice Activation Yes
Works with Google Assistant and Amazon Alexa
ThinQ® Technology with Proactive Customer Care Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.7 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

LG Appliance Bundle Savings Rebate

Offer Expires: 7/15/2021 to 11/2/2021 Must be postmarked by: 2/2/2022

Receive a 5% or 10% rebate with purchase of qualifying LG Appliance Bundle. Rebate form must be postmarked by 2/2/2022.

LG Appliances Buy More Save More Delivery and Installation Allowance

Offer Expires: 9/30/2021 to 10/20/2021 Must be postmarked by: 10/20/2022

Enjoy exclusive rebate savings with purchase of qualifying LG Appliances. Rebate form must be postmarked by 10/20/2022.

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.5 out of 5

63% of reviewers recommend this product.

1 Stars

Totally upset

LG French door refrigerat 10/13/2021

Totally upset I bought a suite of four kitchen appliances stove refrigerator dishwasher and microwave. I bought these appliances three years ago. I actually was pleased with my purchase until last month when the compressor went out on my refrigerator and all my food was spoiled. The original refrigerator that was delivered was defective and they replaced it immediately with the refrigerator that I am reviewing in this post. Now three years later it simply quit. I actually should have known better because my previous refrigerator was an LG and my icemaker leaked all over my wood floors causing me to replace thousands of dollars worth of wood floors thus necessitating the Purchase of the above suite of appliances. LG did put a new compressor in at no charge but I was Out over $500 worth of frozen food veggies deli condiments etc. did they reimburse me for my loss? No they did not although it was their product that failed and caused me to be without a refrigerator for six days eat out every night and then replace everything that was spoiled. Needless to say LG has cost me thousands of dollars and I would not recommend LG ever again. I hope I win the $500 for my true and honest review because then I could replace the food I lost that LJ refused to pay for.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Great buy

JKN5 10/11/2021

I bought my LG refrigerator about 3 weeks ago and its been great. I did a lot of shopping and comparing products and prices before making my purchase and am thoroughly happy with this product. The dual ice maker is great. The insta-view door is a great feature but I dont use it as much as I thought. I still would buy it again though. The only thing I would like to see is stainless on the sides of lime the front.. but in my case it will be concealed into a built in cabinetry.The deal was great and the customer service was excellent I would definitely recommend the LG French door refrigerator.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

GOOD REFER WITH TERRIBLE WARRANTEE

19JG49 10/10/2021

I bought this refrigerator 13 months ago. One month out of warrantee. and the upper door seal is falling apart
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Lasted 1 year and 1 month

sad59 10/6/2021

I loved this fridge The only problem was it stopped working 1 month after the warranty Luckily we purchased an extended warranty thru Lowes. After several visits the tech said it was not repairable and Lowes refunded our money. Id rather have a working fridge
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Great while it Worked

DaveyT 10/3/2021

Bought it 3 years ago and it broke. After 6 no shows by the warranty assigned LG crews I sought my own service calll. They deemed it pointless to repair. The service has been super nice and whatnot but went a long time without a fridge. Waiting to see if they reimburse me for it all but have been nice to work with so far
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

LG Fridge

ChrissyP 10/1/2021

We bought this LG refrigerator and love it. Its quiet roomy and so easy to clean the outside of it. This is definitely a refrigerator I would buy again
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Quit in two years and cant get LG to respond

Unhappy Owner Also 9/23/2021

My refrigerator has a ten year warranty on the compressor. Well it quit cooling and the management has been reviewing the situation for 22 days. Ive been without a refrigerator for 22 days. I am not happy at all. Stand behind what you advertise or dont put it right on the front of the refrigerator in big letters 10 year warranty on compressor Faulty advertisement and no service
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Platinum21 9/20/2021

It hasnt been good at all Ive had it for two months and the freezer hasnt worked right yet yall have worked on it once and now Im still waiting for the repair man to get back out to look at it again terrible
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Great features

Mike20262 9/18/2021

This fridge is great. Excellent space and perfect layout
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Perfect for our family

Daya15 9/18/2021

Bought this for our new home. Its exactly what we needed. The freezer drawers are deceptively spacious and the refrigerator has the perfect amount of space for our family of 5
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

1 repairman in finger lakes region of new york

Superblue 9/15/2021

We have an attractive LG refrigerator with good features that is approximately 3 yrs old. The compressor broke a month ago we are still waiting for a repairman to replace it. I would not buy another LG and have been warned this a common problem
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Omg I love my fridge

Rapi 9/7/2021

I was dreaming with this fridge for a while and finally my dream came true I love it The size the smart feature the Wi-Fi feature that tells me if I need to change the filter and more I bought for my new home and as well I bought the washer and dryer I love LG products
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

LEMON

ICE yet to be determined 9/1/2021

Refrigerator delivered July 5th. Ice machine will not dispense ice into ice bin. It is now September 1st. Two technicians 7 visits to fix and still no ice. They have rebooted replaced the ice maker and replaced the mother board and still no ice. I would review the refrigerator in one word. L E M O N
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Bad mude 8/31/2021

I bought it five years ago and it has already stop working cant find anyone to work on it Ive been told it was the worst one out there i will not buy another one
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Never buy LG

Ice lover nyc 8/30/2021

Less than a year of owning the computer dashboard has error message. Freezer is not completely cold and ice maker broke like 4 weeks ago finally getting a repairman come tmrw since its still under warranty
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Beautiful

CJK1959 8/30/2021

Opened this bad boy up and it was gorgeous Black stainless. Got it in place and fired him up water poured from the ice maker and started flooding the kitchen. Fridge shorted out and we were done. Called repairs two weeks later a guy shows up and says mother board is fried. Said it would be two months to 8 months to get the motherboard. Called Home Depot for solution and they were able to get LG to send motherboard in a couple days. Waited another week and a half to have repair man come that will be tomorrow. We will see what happensoh and then after three months of working fine the LG Dryer stopped working. Been waiting two weeks for someone to come out. Thatll be Friday the second
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Hopefully this one lasts

SBP7 8/28/2021

Replacement for LG French door that died after 4 years. LG was unable to repair. Old model was in class-action settlement so we were able to receive about 22 of replacement cost.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great design ergonomic

Robert and Melissa 8/28/2021

Could not be happier with the layout of our French door two freezer drawer model. Ice and water work great fingerprintless front finish is amazing though NOT magnetic so good opportunity for that stuff to go elsewhere Layout of drawers is perfect for our needs - family of 2 humans a cat and dog they have their own shelf for their goodies.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Very nice

Big Dog 68 8/25/2021

This is an excellent refrigerator and I would have given it 5 stars if it wasnt for the ice maker. We have 4 adults living in the house and we run out of ice often. My wife loves her yeti full of ice so she uses a lot. If you dont need or use much ice this would be an awesome refrigerator. I wish that we would have installed an extra ice maker in the freezer compartment. All the other features are great. The black stainless is beautiful.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Job well done

Gompy 8/23/2021

Was very disappointed in his refrigerator I didnt think that it was going to break down so soon Im so happy for your repair man that fixed it it works like new thank you so much best regards
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

Temperature inside unit doesnt match setting

Unsure2 8/22/2021

Our first LG fridge came from the manufacturer damaged so we had to wait an additional month for a second one to arrive. We like the fridge and the way it is designed with the french door and two freezer compartments below. However one of my biggest concerns is controlling the temperature inside the fridge. I have two thermometers on the shelves to monitor the temp and they are telling me that the fridge is having issues with maintaining a proper temperature. Two days after our fridge was delivered our AC was out for about 30 hours. Since the house wasnt being cooled properly maxed out at 82 degrees I set the fridge temp to 33 degrees but the inside temp stayed about 40 degrees sometimes a degree or two more. When I called customer service I was told that the actual degree reading inside the fridge can vary by four degrees from the set temperature. So in times of needing greater cooling the fridge isnt doing the job. At times I have found a range of six or seven degrees higher than the set temperature. Id like to have a service technician check the unit to see if it is functioning properly but I have had no success in getting that accomplished with LG customer service. I have been told there is no qualified tech in the area in which I live. It has been a big disappointment
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Beautiful Refrigerator

nanna8angels 8/18/2021

I love this refrigerator. The two freezer drawers are why I purchased this one. Lots of space and the black smudge proof finish are awesome. But I am concerned about the ice maker. It broke after two weeks and I never thought about checking out the type of ice maker it had before I purchased it. The ice maker twists the tray instead of just pushing the ice out. Now I may always have issues with it and its too late to go backwards.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

dont waste your money

doreengr 8/13/2021

compressor fresh food evaporator and control panel shot after 3 years. It would cost me the price of a new refrigerator to fix it with no guarantee it would go more than a couple of years. Do you research LG has class action suit against them for faulty compressors in their refrigerators
Originally posted on lg.com

No, I do not recommend this product

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2 Stars

Steer clear of this one

laddislg 8/13/2021

We built a new home and purchased three LG products including this refrigerator. It arrived with a dent in the door. We were given the option to have it fixed. The repair company sent several texts that the part was ordered then stopped texting. That was 9 months ago. Several things Bananas ice cream and fish would not completely freeze and all of a sudden our ice maker stopped producing ice. Still under the 1-year warranty I called and a service tech came out and said that it was the compressor. He informed us that we should empty it until the parts came in because the compressor was hot and could heat up some oil and cause more problems. Now we have a new compressor but it makes a vibrating noise. Yikes. It is a good-looking fridge but if you do buy it... get the extended warranty.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

LG Refrigerator

JOliver 8/7/2021

Best refrigerator that Ive ever had. Spacious designed very well. Runs so quiet including icemaker.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Wont buy this again

owlletters 8/7/2021

I have NEVER had this much problems as I have AND STILL having with this LG fridge/Freezer. Wont make ice doesnt keep my food frozen I took out the Extended Warrenty thinking that LG would do what it was supposed to do to find out that you all WONT live up to what youre supposed to do to make it work. Will I reccomend it to my family and friends and family Heck NO
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Elegant and Sophisticated

alamb3 8/2/2021

We purchased this dream refrigerator a month ago and couldnt be more pleased. Its gorgeous fits perfectly in our galley kitchen and has so many amazing features like the peak energy saver and ice plus functions. I love the ThinQ app and the roominess of this fridge. Its quiet and when I walk by I literally can check my hair in the mirror like surface of the slate colored doors
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Awesome fridge

TiffJones21 7/31/2021

Were so happy with our decision to choose this fridge when our other one broke. Its has so much room for everything and looks so nice and sleek. I love the double freezer drawers as well. Great for organization
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Worst product ever

RAYMONDOBX 7/30/2021

Bought fridge dishwasher in 2018. Both under warranty and have failed. Cant get anyone to service them. LG refuses to help because I cant find the original receipt but have email from LG thanking me me buying product with serial and product number. Will never buy another LG product.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

28 CU FT unit

Neil0427 7/28/2021

Unit was delivered on January 2nd. Ice maker stopped dumping mid-June. Wrong parts sent for repair so now awaiting third visit by repair tech.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Poor Quality

Kdray102 7/27/2021

We bought our new LG refrigerator in December and it has already not working properly. Sounds like a bad compressor. Been waiting over 2 weeks to have it repaired. Avoid the r600 refrigerant. No one works on them
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

LG customer service is awful

bob272341234 7/24/2021

We have had hours 4 months it doesnt cool properly set it at 33 degrees and it is actually about 40. Freezer is set at -3 and its actually 20 degrees. Called LG two weeks ago and after about 5 follow up calls multiple chats and texts STILL no one has come to look at it. Was warned about LG before we bought this and we should have listened.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Best looking fridge

Holmey 7/22/2021

I bought the LG fridge about a month ago and very happy with the amount of room it has as well as looking great. very happy with the purchase
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

From bad to good

CompressedAnger 7/22/2021

When we bought this fridge we loved the appearance and for the first few years likes the simple features it has. Down the road now we realize that the ice maker makes very little ice and clogs frequently water we wish was cooled but not bad overall but the big issue is the compressor. We are just short of year 3 and now our compressor has failed thus no fridge. Bigger problem is the total lack of concern customer service has for my situation. I have had to wait for 2+ weeks now and still no assistance provided from LG with their product failure. My only positive hope is that I can get my money back since no one in my region can fix this fridge. This has been a complete nightmare.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Not great

rileyrl 7/19/2021

Ice maker stopped working at 7 months and freezer stopped freezing still works as a refrigerator though. Repairman said needs new compressor that they dont have in stock yet. Still waiting a month after reporting.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Think twice

Ry1969 7/19/2021

Weve had our LG French door fridge for 2yrs been waiting almost 2 weeks for a new compressor repairman said he works on LG fridges 4-1 over any other brand
Originally posted on lg.com

No, I do not recommend this product

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3 Stars

Good Not Great

SLZ21 7/6/2021

Works fine but need another shelf to push back as only one does in order to fit more taller food or beverage items Side shelves should be taller as well as items fall when opening doors. Hard to see some of the features - need more backlighting. It appears to have less storage than anticipated but can push items further back.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Great room great features great freezers Rooney.

Johnny8511 7/5/2021

I love the space and the way the shelves slide and move to accommodate bottles and food
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Think long and hard about your choice

DeeDee63 7/3/2021

I bought this refrigerator in September 2018. As of this review 7/3/2021 I have had to have it repaired 4 separate times. And each time it has taken about 2 weeks to get a repairman here because it is under warranty. The compressor is the latest and the ice maker just two weeks before. I like the size of the unit and really like the two freezer drawers but probably wouldnt buy this product again. Its too bad because it has a big capacity for thing to keep in the refrigerator but the consistent problems are a big negative.
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Sushma 7/1/2021

I bought 2 years ago . I am wihtout refrigerator been 3 months. They still not fixed. Its under warranty but no good service
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Lots of space

Amyoung 6/28/2021

I love this refrigerator and the amount of space it offers. The only reason I did not give 5 stars is because I had to have it repaired after it stopped cooling but LGs amazing warranty and technicians took care of it
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Great good size lots of room.

Bill 420 6/27/2021

Purchased from Costco less than 3 years. Very happy with the quality and design. Wish the ice bin was bigger.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Lots of room

EstherD 6/27/2021

I love my new refrigerator Its deep and holds allot of food I bought it in March 2021 and received it April 2021::
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

LG Refrigerator LMXS28626D

Gail52 6/25/2021

A very attractive appliance and I love the spacing of the shelves. The compartments on the doors are very spacious. It is everything that we expected. I is very quiet and efficient
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Disappointed

Belly Anne 6/23/2021

For an appliance with such good reviews and high cost I would have expected it to have lasted longer than 3 years. I lost all my food in the refrigerator and freezer when the compressor stopped working.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Quality product.

Presto 6/19/2021

Have had this LG fridge for a while now t with res really well.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

on door water access

Ann Paula 6/18/2021

This is my way to stay healthy and drink water with the ease of its accessibility. No need to open the refrigerator doors to get to a pitcher of cold water. I keep a plastic cup on the shelf beneath the water spout and have been drinking water as my doctor says is so vital.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

good work

love it 66 6/11/2021

i bought refrigerator 1 1/2 year ago and i love it.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Love the features. Keeps the food fresh.

Jaymel Gonzalez 6/1/2021

Easy to change the temperature. Keeps the water cold. Room for everything we buy. Our groceries last a long time. Beautiful style and aesthetics. We had a a problem with the compressor and the fridge was out of warranty. We called LG and a technician arrived the next day and replaced the compressor no charge. LG stands behind their product.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Impossible to get Resolution

SarahNC 5/31/2021

I paid for new appliances about 8 months ago. They were finally delivered and within an hour of delivery the fridge started displaying an error code the filtered water feature also never worked on the fridge. The store said we are out of their service area and told me LG would contact me in 2 days with an appointment schedule. They never called so I called a week later was told they were going to replace the entire appliance. They sent a link to upload my receipt which I did. Then I got an email saying they cancelled my ticket because they didnt receive the receipt. Another 40 minute phone call and I resubmitted the receipt via the link they sent again. Representative said she would call back 2 hours later to confirm receipt of the document I uploaded a second time...she never called back. Then I received an email saying they had previously received the information sent. The issue is still unresolved over 2 weeks after initially reporting the malfunction on an appliance that worked for an hour. *Our new oven also burns everything to a crisp within 8 minutes even set at 325 degrees...based on the fridge customer service I havent even reported this issue yet.
Originally posted on lg.com

No, I do not recommend this product

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