SHSM63W52N in White by Bosch in Norwalk, CT - 300 Scoop Hndl, 5/4 cycles, 44 dBA, 3rd Rck, InfoLight - WH
4.5 | 256 Reviews

300 Scoop Hndl, 5/4 cycles, 44 dBA, 3rd Rck, InfoLight - WH

Bosch SHSM63W52N

Available in 2 Color(s)

color swatch White
SHSM63W52N
$799.99
color swatch Stainless Steel
SHSM63W55N
$849.99

Features

  • With Bosch PrecisionWash™, simply start your dishwasher and walk away. Close When your dishes are done, so are you. > With Bosch PrecisionWash®, intelligent sensors continually scan and check the progress of dishes throughout the cycle, and powerful, precision spray arms go to work targeting every item of every load.
  • 44 dBA: Quietest Dishwasher Brand in the U.S.
  • A 3rd rack adds versatility and offers 30% more loading capacity*. *Vs. Bosch Dishwashers with 2 racks
  • InfoLight® shines on the floor so you know the dishwasher's running.

Quick Specs

  • Type: Dishwasher
  • Style: Built In
  • Width: 23.563"
  • Height: 33.875"
  • Depth: 23.75"
  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: Yes
  • Decibel Level: 44.0 dB
  • WiFi Connected: No

See More

 
Image Feature

A 3rd rack to meet your loading needs.

With 30% more loading area*, the 3rd rack provides extra space for flatware, large utensils and measuring cups. Its V shape leaves room below for tall items. *Compared to a Bosch dishwasher with 2 racks

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RackMatic™ Adjustable Upper Rack

The RackMatic middle rack easily adjusts to three different heights and up to 9 separate rack positions, allowing taller items like stemware to fit in the middle rack while leaving room for pots and pans below.

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InfoLight® -a light that tells you when your dishwasher is running

InfoLight® projects a red light onto the floor during the wash cycle so you know when your dishwasher is running. The light turns off when dishes are ready.

Image Feature

When your dishes are done, so are you.

With Bosch PrecisionWash®, intelligent sensors continually scan and check the progress of dishes throughout the cycle, and powerful, precision spray arms go to work targeting every item of every load.

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Quality is in the details.

Bosch dishwashers are engineered to the highest standards. Every Bosch dishwasher undergoes 485 quality checks, so that we can deliver quality that you can count on.

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When you don't have a full load of dishes.

The Half Load Option reduces cycle time and water consumption so you conserve water when you only need to wash small, lightly soiled loads that fill half or less of the dishwasher's capacity.

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The quietest dishwasher brand in the U.S.*

Bosch dishwashers are whisper quiet so you never have to wait until bedtime to run the dishwasher. Some of the 18 ways we approach noise reduction includes: multiple insulation layers, grindless food filtration, our EcoSilence™ motor system, and a sound absorbing base. *Based on an average of sound ratings for 24" full-size stainless steel tub dishwashers contained in major brands' websites. Major brands defined as TraQline Top 5 Market Share, December 2019.

Image Feature

Standard Silverware Basket

The silverware basket is removable and is perfect for loading utensils and cutlery.

Image Feature

RackMatic®

RackMatic® adjustable upper rack easily adjusts to 9 different positions to allow taller items like stemware to fit, while leaving room for pots and pans below.

Key Features 3rd Rack for Additional Loading Capacity

Design Full Size Stainless Steel Tall Tub Installs Perfectly Flush

Performance 5 Wash Cycles and 4 Options

Efficiency 269 kWh/yr - Energy Star®

Convenience 24 h Delay Start Timer

Features

  • With Bosch PrecisionWash™, simply start your dishwasher and walk away. Close When your dishes are done, so are you. > With Bosch PrecisionWash®, intelligent sensors continually scan and check the progress of dishes throughout the cycle, and powerful, precision spray arms go to work targeting every item of every load.
  • 44 dBA: Quietest Dishwasher Brand in the U.S.
  • A 3rd rack adds versatility and offers 30% more loading capacity*. *Vs. Bosch Dishwashers with 2 racks
  • InfoLight® shines on the floor so you know the dishwasher's running.
  • 24h Delay Start Timer lets you run your dishwasher at off-peak times.
Technical Specifications
General
Installation Type Built-under
Number of place settings 16
List of programs 1 Hour, Auto, Normal, Pots & Pans, Rinse
Cycle Options Extra dry, half load, Sanitation
Display
Silence level (dBA) 44 dB(A) re 1 pW
Third Rack Standard Third Rack
Interior Light
Removable top
Power Cord Length 67''
Connectivity
Home Connect™
Connectivity type Not applicable
Size and weight
Overall appliance dimensions (HxWxD) (in) 33 7/8'' x 23 9/16'' x 23 3/4''
Adjustable plinth
Net weight (lbs) 90.000 lbs
Programmes
Status indicator End of program audible, InfoLight red, sanitized LED US, Time remaining indic. internal
List of programs 1 Hour, Auto, Normal, Pots & Pans, Rinse
Program 1 Pots & Pans
Program 5 Rinse
Programme duration, programme1 (min.) 110-135
Programme duration, programme2 (min.) 105-129
Programme duration, programme3 (min.) 130-135
Programme duration, programme4 (min.) 60
Programme duration, programme5 (min.) 9
Reference programme Regular US
Temperature program 1 150-160 °F
Temperature program 2 127-150 °F
Temperature program 3 113-131 °F
Temperature program 4 122 °F
Safety
Glass protection
Surge-back protect. installed
Leak protection system Aqua Stop
Consumption values
Glass protection
Water consumption program 1 4.9-6.4 gal
Water consumption program 2 3.5-6.5 gal
Water consumption program 3 2.4-5.5 gal
Water consumption program 4 3.8 gal
Water consumption program 5 1.1 gal
Total annual water consumption (g) 624 gallons
Maximum temperature for water intake (°C) 60 °C
Connection
Watts (W) 1,300 W
Power Cord Length 67''
Current (A) 12 A
Plug type Nema5-15P
Construction type
Color / Material housing Lacquered
Color / Control Panel Black
Construction type Built-in
Panel ready Not possible
Drying system Inherent heat
Concealed heating element
Installation Type Built-under
Tub material Stainless steel
Water Softener

Quick Specs


  • Appearance

  • Type: Dishwasher
  • Style: Built In

  • Dimensions

  • Width: 23.563"
  • Height: 33.875"
  • Depth: 23.75"

  • Features

  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: Yes
  • Decibel Level: 44.0 dB
  • WiFi Connected: No

Bosch Kitchen Package Rebate

Offer Expires: 1/1/2021 to 6/30/2021 Must be postmarked by: 7/31/2021

Receive up to a $1500 rebate with purchase of qualifying Bosch Kitchen Appliances. Rebate form must be postmarked by 7/31/2021.

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Brand Quality Video

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Brand Anthem Video

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Bosch & Curtis Stone Intro Video

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Curtis Stone Dinner and Dishes Dinner Party Video

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Loading Flexibility Dishwasher Video

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PrecisionWash/Wash Performance Video

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Quiet Video

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Leak protection Video

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Dish Quality Video

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Intro

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Interactive Feature Tour

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.5 out of 5

88% of reviewers recommend this product.

4 Stars

BOSCH 300 Dishwasher

Jeff 5/21/2021

Easy to install with connections at rear of unit. Two months into use it does an excellent job. Only reason not 5 star is abbreviated users manual that came with the unit caused trouble in figuring out the program options. Had to go to the website to get the complete owners manual which explained the options and how to program them.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great dishwasher

No-nonsense consumer 5/19/2021

This dishwasher is everything it is advertized to be. Quiet, easy to load, cleans wonderfully, nice features and options. I have been very pleased and would recommend this product.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Not as good as previous line

Steffilyn 5/17/2021

We had a Bosch dishwasher for over ten years and assumed we'd get one we liked just as much. We did not. We appreciate that the dishes get as clean, but the machine makes noise where the other did not, and it holds fewer dishes because of the new rack arrangement.
Originally posted on Bosch.com

No, I do not recommend this product

 Incentivized Review

5 Stars

My Bosch

Mr Clean 5/13/2021

I love my new Bosch Dishwasher. It is even quieter than my previous Bosch. The new top silverware tray is a blessing. I love the clean sleek look with controls hidden on top of door and the red light what shines on the right corner when machine is on.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

So Quiet

RichO 5/9/2021

This machine is so quiet. My living room is adjacent to the kitchen. I no longer have to raise the television volume while the dishwasher is running.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Quiet wash with great results

JCherpeski 5/7/2021

I really like our Bosch 300 series. It is quiet you can't hardly tell it is running, if not for the red light. It cleans great and gets everything off the dishes. Such a difference from our old dishwasher.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great washer so far!

Kurt Triebe 5/6/2021

Lots of loading options, extraordinarily quiet, does a good job drying the dishes. The top rack is interesting- my first DW with it, and I'm still learning what can/should go up there. Things that don't need much spray, basically- because they won't get washed as hard as the main racks. A few minor complaints- the standard cycle feels a tad long, and depending on how dishes get stacked/loaded, occasionally there are food bits that don't get sprayed off. Just have to be more careful about not having dishes touch each other when loading- hard to do occasionally with bowls.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Wish I liked it better

dishwasher 5/5/2021

It is quite and it cleans well. But the dishes don't get dry and the rack space is laid out rather inefficiently. The third tier "silverware" is awkward to use.
Originally posted on Bosch.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Wonderful!!

psteenhens 4/27/2021

Our old dishwasher had to have the dishes washed before using it. Our new Bosch is perfect! We don't rinse, just scrape. Everything is adjustable and roomy. Did I mention how quiet it is??? You only know it's running by the red light, or putting your ear on the door. p.s. The third rack is the handiest thing ever! We are in heaven with this new dishwasher!!!
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Complicated to operate

Jeff 4/20/2021

Instuctions provided with the dishwasher are very vague and understanding what options there are and how to set them are not easily understood. Attempts to set options has resulted in sometimes it seems in an eternal pause mode.
Originally posted on Bosch.com

No, I do not recommend this product

5 Stars

Excellent Appliance

Dennie 4/12/2021

Our Bosch dishwasher is exceptionally quiet, which was our #1 requirement for our open concept kitchen. It cleans everything from our dishes including our pots and pans. I would highly recommend this appliance.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Dishwasher

Timmers 4/11/2021

Fantastic on quietist
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Everything I expected from Bosch

Jackie 4/8/2021

Dishes came out cleaner than our previous washer. Very quiet
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Superior Dishwasher

Cavall 3/26/2021

This dishwasher cleans to perfection. It is also very quiet. It is quite large also and holds a lot of dishes. There are the two normal levels, but also has a shelf at the top. This is perfect for lids and utensils. It is obviously a high end machine, but worth the price.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Dishwasher

SLJ49 3/11/2021

Just as advertised, this dishwasher is functual and very quiet. Dishes come out great.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Pretty Good

J MAC 3/7/2021

I had a non working dishwasher so anything is an improvement! Like that there are choices on cleaning and drying options. Dislike that the washer drawers seem very flimsy and not wild about load shelves. Just don't seem to fit dishes easily. Just my take!
Originally posted on Bosch.com

No, I do not recommend this product

5 Stars

Love our Bosch

Upnorth 3/6/2021

We can't say anything bad about this dishwasher. I am impressed with how clean our dishes come out and it is so quiet I can hardly hear it running. You can't go wrong with a Bosch dishwasher.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Quiet Dishwasher

SCNC 3/5/2021

Have had dishwasher for 4 months. It works well and is very quiet.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

4 Stars

My second Bosch dishwasher

Dirty dishes everyday 3/4/2021

I love the quietness of the dishwasher. It cleans verywell unless I overload it. My previous Bosch was the same older model but only lasted 4 years then the drainage pump gave out. Regarless I bought another in the hopes it will last longer.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Love my dishwasher!

Lacey1 3/3/2021

This is the best dishwasher I have owned. Once I learned to use extra dry in order to get dry dishes, it became my favorite.
Originally posted on Bosch.com

Yes, I recommend this product

4 Stars

Everything Gets Clean

First Time Bosch 2/22/2021

Overall, I love this dishwasher. The install goes pretty well with the great leveling system although with all the plumbing in the back, it makes it difficult to watch for any leaks following initial hook up. The dishes are clean everytime and it's great how it doesn't matter if you put things on the top or bottom shelf. The door is a little difficult to open as if the magnet is SUPER strength... but, that must be what makes it so quiet! I need to work with the settings a little more as the dishes are still a little wet when the cycle is done. There was no odor that some of the reviews talked about during the early use cycles. I don't usually fill out reviews, but they were so helpful when we were trying to make a decision so I'm a first timer on giving a review. Final answer, I would buy it again!
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Is the dishwasher on?

Shane 2/18/2021

Thank goodness for that little red light shining on the floor, otherwise, I wouldn't remember if I turned on the dishwasher. So quiet it's a dream and dishes come out super clean - even on the shortest cycle. Love Love Love
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

1 Stars

This dishawsher was flawed in production

Rog O 2/16/2021

I purchased this model in July 2020 at Lowe's. It took 7 weeks to deliver because I wanted white vs, stainless steel. After installation, it was discouvered that the machine had been damaged in manufacture. It took 10 days to get a confirmation from a certified repair franchise. Then it took four months of constant calling, hours of waiting on hold, to find out what was happening. The replacement was finally delivered the week of Thanksgiving. I have called Bosch to find I I can get some compesation for qall the greef I've endured. The last coustomer relations person I spoke with said --yes. That was October 3rd. He said there would be a confirmation via email or letter. It never happened. This experience has been the WORST customer experience that I have ever had. I am 76--so calculate that. You can be assured that I will be posting un-savory reviews both at Lowe's and at the Bosch website
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Dishwasher

Armando 2/15/2021

This dishwasher not only cleans thouroughly, but is so very quiet when operating. It is easy to load and like the sliding tray for silverware. Also like the amount out space it provides for loading dishes.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Love our dishwasher

Steve 2/15/2021

Recently purchased new appliances. I wish that I would have purchased a Bosch refrigerator and stove too. We love our dishwasher. Highly recommend.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Bosch 300 Series Dishwasher

Dish towel 2/12/2021

Dishwasher performs advertized except for the drying cycle. The condensation drying concept is great in theory and definely a"green" method. From a practical standpoint it doesn't work, dishes are wet. People who can afford a +$700 dishwasher can afford a slight increase in their electric utility bill. Include a heating element to insure dry dishes. Quite is nice wet dishes unacceptable.
Originally posted on Bosch.com

No, I do not recommend this product

5 Stars

Norris Jones, owner

Norris 2/12/2021

I have built many new homes and installed many dishwashers. This was the easiest install in any kitchen I have done. My wife is extremely happy with the new dishwasher. It cleans great!
Originally posted on Bosch.com

Yes, I recommend this product

3 Stars

CJ Moss

cjmoss1234 2/9/2021

I had this delivered and professional installed on 12/07/2020. This Dishwasher is a great cleaner and the 3rd rack is an excellent source, but I have had problems with my dishes getting dry (especially my plastic wares). Service replaced the heat pump within the first 30 days of use. It is drying much better, but not as well as it should. I am going to call service again. 02/09/2021
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

The best and the quietest

Drew 2/8/2021

Outstanding. Fast, extremely quiet, low energy drying (dries by condensing water on the walls of the dishwasher which does not work on plastic) I just put plastic items in the sink to dry. Still worth it to me, love this dishwasher!
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Dishwasher Review

VKERR 2/1/2021

After waiting 3 months we finally got our dishwasher. Then we only had to wait a week because one of the hoses had a hole in it. It is very quiet and does a good job on the dishes. It doesn't seem to have as much space for the dishes as our old dishwasher but I really like the 3rd rack idea. I do wish there was a light or someway to know that the dishes are clean. We stick a sign on the door to let us know if it's clean or dirty dishes in the dishwasher.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Dream Dishwasher

Clean dishes 2/1/2021

I previously owned GE, which was only 3+ Years old. Over 5 months, I had to have a repairman come to fix it 10 times. After each repair, it would work 2 or 3 times, then nothing. It is such a pleasure having a dishwasher that I can rely and depend on. Dream come true.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Bosch 300 Series Dishwasher

Tracy 1/29/2021

Overall very satisfied with the dishwasher. Incredibly quiet. If it was not for the indicator light shining on the floor I would not always know it was running. My only complaint is that on a regular dry cycle it doesn't always get the dishes completely dry. Usually have to use the Extra Dry cycle.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Good machine

Edward 1/28/2021

I had an earlier version of this dishwasher which I liked a lot. This one is a bit snazzier (I like the uppermost rack for silverware and utensils). I have faith that this dishwasher will last a long time!
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

So happy with it

Gerrie 1/27/2021

We have had our dishwasher for a few months, now. I have not been disappointed. The dishes are spotless, I appreciate the notification when I'm out of the rental agent. I know when the dishwasher is running with the light on the floor. I love the third rack, for all the small stuff that used to fall through the big spaces. I have had several different brands of dishwashers, over the course of many years, none have been as good as this Bosch. If I ever move from this house, I'll be taking the dishwasher with me!
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

3 Stars

I think the dryer is broke it does not dry my dish

Tina 1/27/2021

Overall it's nice
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

The best dishwasher

Darlew 1/27/2021

I love my Bosch dishwasher. Cooking wasn't my favorite thing to do because I don't like doing pots and pans but with my new dishwasher it gets everything sparkling clean . My glasses look just like new. The extra top shelf is awesome. It is also very quiet and I have to check to see if it is on. Love, love, love it!
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Life-changing

Britt 1/26/2021

Washing the dishes is no longer a chore, but a quick task. Ours has been installed for around three months and we will never switch back to another brand. Dishes go in dirty and come out very clean and dry. The top row is so useful. Very quiet. Highly recommend.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Dishwasher

Stetchkk 1/25/2021

Everything we needed. Clean, quiet. Does the job well.
Originally posted on Bosch.com

Yes, I recommend this product

4 Stars

Dishwasher

Stetchkk 1/25/2021

Everything we needed. Clean, quiet. Does the job well.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Bosch dishwasher.

Paula 1/23/2021

I love my Bosch dishwasher. It is so quiet and does a great job of cleaning the dishes. No problems.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Product

Charlie W 1/23/2021

This ia a great product,it works flawlessly.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

great dishwasher

jerry 1/22/2021

quiet and it cleans the dishes very well
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Sleek and Silent

Momma Dee 1/22/2021

Probably the best dishwasher I have ever owned. So quiet, I have to check to see if I turned it on. Love the crystal clear glasses as well. Best appliance buy Ive done in years!
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Fantastic washer - not so good with drying

Jaime 1/22/2021

The Bosch dishwasher washes even dishes with caked on food great. Drying is not as good. I called customer service and was told all the left over condensation was normal for the drying system they use. I let the dishes sit in the dishwasher for several hours with the door open after the cycle is complete and the heavy condensation evaporates.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

nice replacement for my older model

shzhning 1/22/2021

Pro: quiet and spacious. like the extra top level for utensils Con: installation can be a challenge
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Bosch Dishwasher 300 Series

Lynn 12/21/2020

Cleans dishes great and VERY quiet.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great Dishwasher

Rich and Susie 12/19/2020

We appreciate this quality product a great deal. It is quiet, large, and does an amazing job at cleaning our dishes, glassware and silverware. We would recommend Boasch to anyone!
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Love it Except

brandym7 12/19/2020

When we first installed it I thought something was wrong because it didn't seem to be running. Called a repair guy. Fortunately he didn't charge me anything when we discovered my son had installed it correctly, it was just so quiet we couldn't hear it running.
Originally posted on Bosch.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Bosch Dishwasher SHSM63W52N

Catman 12/18/2020

My wife loves her new dishwasher! It is super quiet at 44 decibels. When I installed the dishwasher I noticed it came with a new electrical cord with a male plug on one end and female on the other. Until 2020, dishwashers were hardwired electrically. So, I had to install a 115V receptacle for the new electrical cord. I would definitely recommend this dishwasher to anyone looking for quality equipment!!!
Originally posted on Bosch.com

Yes, I recommend this product

5 Stars

Superb Dishwasher

Ron Y 12/18/2020

We love our new Bosch 300. It is quiet (very quiet) and does an excellent job cleaning our dishes. We haven't tested all the different cycles but have been very happy with the ones we've used, especially Speed 60. Thx Bosch!
Originally posted on Bosch.com

Yes, I recommend this product