Microwave 500 Series
Jeff in Cincinnati
4/26/2021
We really like our new Bosch 500 Series microwave. It's really easy to use, and the Beverage and Sensor Reheat settings work especially well.
Originally posted on Bosch.com
Yes, I recommend this product
Problem with front panel
umpprez
2/26/2021
Upon installatiin we discovered a problem with the lighting on the front panel. I notified Bosch and they advised me to contact one of their repair companies in my area. Bosch had them order the replacement part and I had it scheduled for service. The repair was done and the unit works so far.
Thanks Bosch warranty department.
Originally posted on Bosch.com
Yes, I recommend this product
faulty microwave
alex
2/16/2021
this is the second bosch built in microwave to fail in 4 years. the first one failed (not repairable) after 2 years. out of warrenty. we bought a second from you and this one failed today. same problem. sparking and burning smell. there is some serious design flaw. fire risk. will never buy another bosch product . rating forced me to give 1 star...I would give 0
Originally posted on Bosch.com
No, I do not recommend this product
Built-in Microwave
1/22/2021
As with our other Bosch appliances, this unit just oozes quality. It feels solid. The sensor touch buttons are easy to use and easy to clean. This unit does a great job of cooking or reheating. We love it!
Originally posted on Bosch.com
Yes, I recommend this product
Extremely disappointed
nick
1/13/2021
Bought this microwave because Bosch is supposed to be such a great brand. For the price, it should be. But we are now about 18 months since we installed this microwave and it is broken (dead magnetron) and cannot be repaired. Sounds like many other customers have had the same experience. Sure it looks nice, but for the price I would have expected much better quality.
Originally posted on Bosch.com
No, I do not recommend this product
Horrible experience
Upset customer
1/4/2021
Built a new house & moved in 8/14/19 -all new Bosch appliances. Had problems with dishwasher & refrigerator, but the microwave is not repairable (per Bosch repairman) It died less than 14 months after install, but 6 weeks after 1 yr warranty. However I was told (by Bosch on the phone & in home repairman) that parts maybe covered due to problem. Repairman told me this was a dangerous situation & the only other time he encountered this problem the company (not Bosch) replaced the microwave at no charge. Bosch told me it would take 7-10 days to determine if they would replace. 44 days later I am still waiting for a callback. I just waited an hour on hold. When a woman answered the phone I started to explain this was my 5th phone call & I waited an hour on hold, so if I seemed hostile, I didn't mean to be, because I knew it wasn't her fault. At that point she hung up on me & I'm back on hold. If any one cares, I want to know about file # 2393185. I've paid $50 for a microwave that was still working when I gave it away 10 years later. This one cost $1,200.00 and worked less that 14 months.
Originally posted on Bosch.com
No, I do not recommend this product
Dim Display
JanB
12/25/2020
We have also had the same experience with a dim display. Even though the setting is on high, the display is not possible to read after just under two years of use. The microwave is now sparking periodically. I have looked for exposed metal with no luck. Not a great quality product.
Originally posted on Bosch.com
No, I do not recommend this product
Don't buy this product!
Elizabeth
9/10/2020
I wish I had seen these reviews before we purchased this from a fancy appliance store. We have the same problem with the display. Cannot even see it when you are standing in front of it! We've complained to our store and Bosch's ridiculous response that it is how it is is not acceptable.
Originally posted on Bosch.com
No, I do not recommend this product
Disappointed
Disappointed in Nj
9/1/2020
This is the second Bosch product to go in a four year period, out of the five Bosch appliances we own. The display panel became dimmed and a few months later it stopped working. Contacted Bosch and was no help. Our first appliance to go was our Bosch refrigerator compressor, which we were told by the service technician we unfortunately got a lemon I thought Bosch was suppose to be a great brand?
Originally posted on Bosch.com
No, I do not recommend this product
So Disappointed
Debbie
7/11/2020
We bought this microwave on 12/26/17 and installed it two months later as we finished remodeling our kitchen. In March 2020 the thing stopped working and I was told by the service tech that it was unrepairable on July 8th 2020. I am just shocked that a microwave that was built in July 2017 is totally useless and I am out over $1000.00. Our plan was to have this amazing set up. The built in Microwave above the Bosch built in oven. Now we don't know what are going to do about a microwave in our kitchen. I don't even want to give this product one star because it is totally useless in my kitchen, but it does look really nice above the oven too bad it doesn't work
Originally posted on Bosch.com
No, I do not recommend this product
Turntable
mochipig
6/21/2020
I'm not sure if this is expected, but the turntable wouldn't stop rotating when convection oven is in use. This is super annoying and it doesn't look like there is a way to turn off the turntable.
Originally posted on Bosch.com
No, I do not recommend this product
Clock dims after 30 minutes
Clay
5/27/2020
We just bought this. It is super annoying that the clock dims after 30 minutes of non-use. It seems like a small thing, but a $30 microwave from target would keep the clock brighter.
Originally posted on Bosch.com
No, I do not recommend this product
bad quality, nice design
Raulo
5/12/2020
It's the third microwave in a row that we replaced within 2 years and now it is broke again. Awful quality product. Bosch is no longer what it used to be.
The first time we bought this product we fell in love with the design, but was DOA. When it was replaced after a month, it worked for about 8 months and the magnetron went bad. After 2 months I received another replacement that work for about 11 months and now the magnetron is broken again. To my surprise, sticker reades "made in China" while I always believed I was purchasing German quality.
Originally posted on Bosch.com
No, I do not recommend this product
not for a cook
Regine
4/27/2020
Does not know how thaw fish, does not soften butter, but is supposed to cook an incredible amount of items. Anyone who knows how to cook for real should not choose this one, I'm disappointed.
Originally posted on Bosch.com
No, I do not recommend this product
Don't Buy this Microwave
JCJC
2/28/2020
Don't buy this microwave. It broke 14 months after purchase. Warranty expired. I see by other reviews I am not the only buyer to experience this.
Originally posted on Bosch.com
No, I do not recommend this product
New Bosch microwave
Tina
2/25/2020
The touch screen makes the Bosch microwave easy to use and also easy to clean. User friendly and looks extremely nice in my new kitchen. Cooks quickly and evenly.
Originally posted on Bosch.com
Yes, I recommend this product
Clock display DOES NOT match wall oven
Disappointed customer
1/31/2020
Purchased built in microwave and built in oven. The clock display doesn't match. THE COLOR DOESN'T MATCH, NOT JUST THE INTENSITY OF THE LIGHTS. The microwave clock display dims due to energy requirements. Who wants a clock display that you can't read??? The website stated the dsplays matched. Now they have taken that off the website but refuse the help in any way. They did offer an extended warranty as a "good will gesture". I would prefer they just stand behind their product and their statements on their website. Super disappointed. Wish I would have purchased a different brand.
Originally posted on Bosch.com
No, I do not recommend this product
Dim Display Bosch 27" Microwave Oven HMB57152UC/05
Nickname is Tom
1/18/2020
On Thursday, January 16, 2020, we had a Bosch 500 Series 27" Microwave Single Wall Oven, Model No. HMB57152UC/05 (drop-down door), professionally installed along with two convection wall ovens and a gas cooktop, all Bosch brand appliances. We took note of a very dim clock display. It is now Saturday, January 18, and the display is barely visible at 6 feet, even on the "hi" brightness setting as the default. In the few days we've had to troubleshoot the issue, it appears the clock display resumes its set level when the oven is in operation and then defaults to dim, bordering on barely illuminated after about a half-hour of non-use. None of the displays on the other two Bosch appliances lose their intensity or come close to being this dim. FD No. 9909 123716, Manufactured in September 2019 in Shunde, China.
Originally posted on Bosch.com
No, I do not recommend this product
Good Microwave
Skipper
12/4/2019
Replaced our 17 year old microwave with this Bosch model. Easy to program and cooks well. Two things need attention, the alarm is barely audible and the timer is difficult to set, it wants run past the target time quickly when depressed up ot down. Give it a good rating for being very quiet and having plenty power. Happy overall and reccomend this appliance.
Originally posted on Bosch.com
Yes, I recommend this product
Amazing Features
Sheehanigans
11/24/2019
Super happy with our microwave and the features on it!!!
Originally posted on Bosch.com
Yes, I recommend this product
Quiet and elegant
Kidzmom
10/12/2019
The microwave is simple to use. It looks beautiful and is very quiet.
Originally posted on Bosch.com
Yes, I recommend this product
Getty used to.
Tony
8/25/2019
It's a great microway. I just wish I had paid attention to the fact that the door open vertically. It's a little difficult for my short wife to get into.
Originally posted on Bosch.com
Yes, I recommend this product
