Great features, but great faults too
SupesFan
7/30/2019
I got this appliance when I bought my house. All kitchen appliances were KitchenAid. I had been told they were top of the line, but I soon discovered it was not the case.
Within a year, the oven started beeping giving an error. I scheduled a repair and something was replaced. A few days later, the problem started again. The serviceman had come to check on the fridge and took care of the stove within the same call.
A few months later, it failed again. They replaced the console and seemed to work fine for over a year, with a few caveats: an error would show up once in a while and started beeping, or the buttons to stop the oven - when accidentally started - on the control panel would not work (when it was not locked, and we started the oven accidentally while cleaning, we would stop it by setting a timer - timer work - of 10 minutes so it would stop automatically).
One would think that these types of appliances would last more than three years. I am horribly disappointed with this brand and the quality of appliances, and extremely grateful that they do not have a line of washer and dryer because it would probably had been included in the house. It would be ok if one of the appliances failed, I would attribute it to chance, but within the first year, the stove, fridge, and microwave failed. I am sure the dishwasher did not fail because we do not use it.
Now, the oven stops working after a few minutes of putting it on bake mode and I have to call in to have it repaired because it is not old enough to replace, but it is old enough for the warranty (original and from the repair) to have run its course.
I do not recommend this product to anyone. In fact, I would say stay away from this brand.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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It's super in all uses.
Winda
7/29/2019
Love it, it is amazing with the summer feature, and the capacity if using different size pans on the stove top
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Yes, I recommend this product
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Another troubled KA appliance
Had It
7/25/2019
We bought a full suite of KA appliances (stove, refrigerator, microwave and dishwasher) when renovating our kitchen in summer 2016. I will hold my review to just the stove at this point but overall, all but the dishwasher (which we use very little) have had issues. As for the stove, the oven lights burned out w/in first month or two - and then again, last yr. Not a big deal but really?? The big issue now, just under 3 yrs of ownership is that the back left burner died. Service guy comes, assesses, orders part, comes back few weeks later to switch it out. He does that but it still didn't work. He determines it needs a new switch (internal not on stove front). Another 2 wks to get that. While waiting to hear that the part has arrived, the front left burner died this past weekend (the larger, 3 in 1 deal)! Our local service technician ordered it before coming out to the house so he can do both burners at the same time BUT guess what, it's on back order! They didn't know how far back but when I looked on KA site, it said till like mid August. Seriously?! This is unreal. Are they back ordered because so many of the KA cooktop burners have failed?? We wonder when the other 2 burners will die. We bought KA thinking we'd have quality products BUT we have been sadly mistaken.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Good looking
Wienie
7/25/2019
Haven't used yet but seems nice. Like the handles.
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Yes, I recommend this product
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Looks beautiful
Tears
7/22/2019
I have my stove for 1 month. First time I used stove top a bubble appeared on the glass.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Nice Range
Janie01
7/19/2019
Only had the range a few days and I like it, but the bottom slide out drawer is flimsy. Not what I expected from KitchenAid at this price point. The oven racks are nice quality. No problems with performance so far.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Easy to use!
Arizona Ro
7/19/2019
This range does absolutely everything for a gourmet meal or quick dinners. The steam feature is remarkable and oven easy to keep clean. I am so happy with the purchase
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Not what i thought it was
jmcred24
7/18/2019
Purchased last month and oven is blazing hot on the outside. Best buy had to replace and still same issue. Obviously a defect but no help from Kitchen aid so gave up and stuck w it for now. Burned our dog and cant have any children near it when using. also glass scratches on top very easily and can not clean it no matter how many things we use. Overall very disappointed w the oven.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Beautiful and great features
Charlen
7/13/2019
We have had it about a month. We are pleased with everything about this range.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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beautiful design.
Stronko1
7/8/2019
We have only had it for a little over a week. love all the features. Bakes really well.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Super hot burner for stir fry and quick water boil
Dieter
7/8/2019
Looks great and heats well. Really like the keep warm burner
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Yes, I recommend this product
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Great Range!
Home Chef Don
7/5/2019
We have had this range for three weeks and are liking it better every day. The controls are intuitive and simple to use. The range heats instantly and holds temperature where set with very little variation. The oven heats evenly and holds temperature well. The broiler is great! Looking forward to a long life!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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The inability to run a real cleaning cycle
TammyGB
6/25/2019
Worst range I've ever owned, including cheap rental houses in college. I'm just without options here. I cook. A lot. I make everything from cakes to bacon in my oven and a puny 40 min steam cycle doesn't cut it. If I'd known this prior to purchasing I'd NEVER have gotten this stove. Of course the instructions say 'Don't use oven cleaner' but what am I supposed to do? If you have a spill or grease pop in the oven I can't i
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great Stove
makusaw
6/18/2019
We purchased a new Kitchen Aid Fridge, Microwave and Stove. I love all 3 but the stove may be my least favorite. It has a ton of great features. I love the bake/convection option. It does seem to take the bake option a while to heat up. I love the handles and the heft of the range. Other ranges we looked at did not feel as well made as this unit did. It has a steam bar in the oven so you can add water when baking to keep your goodies from drying out.
The computer is easy to work. We looked at another unit from a different manufacturer. It had a computer that offered recipe options and scanners where you could scan the food bar code and the oven would download that info and start the oven. We felt that most of the money was put towards the computer on that unit and the oven was more cheaply made. This range is very solid and well made.
The reason I did not give it 5 stars is it the cooktop is not very easy to clean. Any amount of spatter seems to get cooked on to the cooktop and it not easy to remove. I will say it's more a problem with cleaning glass than a performance problem created by Kitchen Aid (Whirlpool). Any black glass top range is going to be more challenging to clean than a white, burner top that I used to have.
All in all, I would buy it again and would recommend
it to others as well.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Cooktop Will Not Come Clean
Libby-Charlotte-NC
6/17/2019
I followed all of the instructions. Bought recommended pots & pans, and used AFresh (recommended cooktop cleaner) but cooktop will not clean. I guess I will have to return this item.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Kitchenaid Range
hobnob
6/17/2019
I love this range. Easy to use, cooks well and is attractive in appearance.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Light bulb burned of the first two weeks!
Judith52
6/13/2019
I would expect a light bulb to last.longer than two weeks
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Pealing satin finish
Lynn455
6/6/2019
After only 13 months the satin stainless finish is peeling from the top edge of the oven door. I called and was informed that this was NOT covered under warranty. I could have bought a less expensive range but have been a loyal Kitchen Aid consumer, NO LONGER!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great looking stove
Marco99
6/3/2019
I love the look of this stove but the cooktop is a nightmare to clean. It shows every spot all of which are a chore to clean. After the first use it no longer looks new. I had a Whirlpool for 21 years which still looked new the day it was removed. Big disappointment.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Awesome
Paula28
6/3/2019
Happy with features & function. Ease to use & cook with controls. Like the convection option.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Features are a step ahead of my comprehension!
Pegala
6/2/2019
The features are more advanced than I am. I'm amazed but am reticent about using them. I need more instructions.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Less than 2 years and oven fails
CDoughty
5/29/2019
I bought this oven in July 2017 and currently I have no oven or cooktop. The oven and cooktop is completely non-working. it will probably cost me over $500 to repair!
Whose oven quits after nearly two years?
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Totally Amazing!
Steamboatwilly
5/22/2019
Can't wait to try all the features. It is an incredible range.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Surprised how much i like this stove!
LER1
5/22/2019
I live in my kitchen so when i was faced with getting a new stove, i did alot of research. I was terrified of a glass top stove. The stories of them cracking had me very nervois, but unless i switched to gas, i had to go glass top. I've had this stove for a couple months and am so happy with it. The steam bake feature and rack are one of my favorite features since i bake bread regularly. The cooktop is easier to maintain than i thought it would be, and i love the choice of convection or conventional oven. So im over mu fear of glass tops, am having fun testing the varioys features and overall love this stove!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Disappointed
Gabisak
5/21/2019
Having had nice Whirlpool appliances and some GE appliances we thought we would upgrade in our new home to KitchenAid. The range cooks well and the features are nice, but the glass top is difficult to clean and scratches easily (after 6 weeks it has a scratch and one burner will not come clean). The stainless steel smudges easily and doesn't look like stainless. Every time I clean the surface the smart features go off with just the slightest touch.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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great features,easy to use
snownana
5/14/2019
i bought this appliance about a month ago. it is so easy to use. the range does all the work for you. it is super quiet on convection oven.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Matches kitchen decore.
Tim4400
5/10/2019
I bought this as I upgraded our kitchen. Went to a flat top as I hated to reach over hot burners to change the settings. Love the confection baking and the ease to clean.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Nice
MitchB1
5/8/2019
With three months with no stove the stove is wonderful
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Nice Range
Susan6162
5/6/2019
I bought this range a couple of months ago. It looks beautiful and works well. However, it showed online that it was to have a rolling rack. Mine did not come with one. I called KitchenAid and they sent me back to the retailer who also was not helpful. I am very disappointed in the poor service.
Also, the burners on the cooktop are not clear. For the first couple times we used it, we had the pan partially off the heating element. Also the fast boil element is in the right front. This worries me with small children around. I feel it should be one of the back burners.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Love the three way burner
Bullsey
5/6/2019
Love my new range! Easy to use and the three size burner is a great feature.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Easy to operate. Even a man can do it!
Buford 1
5/4/2019
Decided on this after many comparisons of other brands
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Cooks Great
Anonymous101
4/29/2019
Oven cooks great, top burners work fine, my only complaint would be it takes a very long time for oven to preheat.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great Stove
N2ag8
4/26/2019
So happy to be able to cook & bake on a "real stove".
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Outstanding Options
Macks
4/25/2019
We purchased a little more than a month ago and had to wait to use for the kitchen to be remodeled. They really set-off the work that was done and I enjoy learning new things that I can do.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Best Electric Range Owned
padrick9303
4/25/2019
This is my fourth electric range bought and it is the best so far compared from the first three ranges.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great Unit
ZippyF1
4/25/2019
Great stove, very well built and great looking to. Cooktop is easy to use. The oven heats up slower than my previous KA stove though.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Nice design. Heats up quickly.
Monique D
4/25/2019
Great electric oven!! Heats up quickly. Great design.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Falsely advertised as "self-cleaning"
Baker Brenda
4/14/2019
We purchased all KitchenAid appliances as part of our full kitchen renovation. I'm extremely disappointed with the range as KitchenAid falsely advertised it as being a "self-cleaning" oven, which is grossly inaccurate. It simply DOES NOT WORK! Even after two "cleaning" cycles, you cannot loosen or wipe-away burnt-on spills or stains with a sponge as they say.
The cooktop scratches easily, is difficult to clean and both it and the oven are inconsistent with heating levels/baking times. I've calibrated it a couple of times, which has helped some, but it's still within a 5-10 minute range of normal cook times.
I would NOT recommend this oven and wish I could return it for some thing that actually worked as it should!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great Features excellent appearance
Sniez66
3/14/2019
Very happy we bought this had a small issue with fan when we first got it but was resolved very quickly from the tech support team which was awesome to deal with and Fast no problems since very happy.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great features.
Col. Diamond
3/14/2019
Seems very professional in the controls. I like the knobs.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Good but maybe great?
LLee
3/6/2019
We purchased this stove as a replacement for a Jenn-Air that we had (and loved) for years. We have been more than pleased with the range and the oven has met expectations for a conventional unit. I know we are under-utilizing the oven. We purchased it as a display model from our local Best Buy and they lost the owners manual. I have been unable to find information regarding the convection and steam features on your website. Is there a source for this information?
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Awesome range
Kbrown
3/4/2019
I am so pleased I purchased kitchenaid, besides looking great, it's easy to use and cooks and bakes beautifully
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great look
Deerhunter
2/20/2019
Took 4 weeks to get the range. Only used it for 2 weeks good so far. Love large window in oven door.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great features!!!
carol195
2/17/2019
I bought this in December and I am very happy that I bought it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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New stove
New remodel
2/12/2019
I bought this for a remodel - looks Ok, but semi disappointed that we have to purchase something to fill in side gaps.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Love the design
DiFinley44
2/12/2019
I love the sleek look of our new Range. It's fast to heat up and easy to clean
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Oven is fantastic, I love the cooking choices!
Quilternorcal
2/11/2019
Great range! I love the oven and stovetop options!
Originally posted on Kitchenaid.com
Yes, I recommend this product
Nice over and range top
Schneider
1/31/2019
I bought the range as an upgrade from the Whirlpool range in the house when we boutht it. When delivered the utility drawer was out of level, skewed to the right, and closed crooked. The installers were unable to fix it, as was the dealers repairman. Whirlpool sent someone out to tell me that only MacGyver could make it right. I fidgeted with it all day, shimming, bending, and slotting screw holes untill it finally looked right. Other than the manufacterurer couldn't have made it any flimsier if they tried, it's still a nice range and I like the features. Something tells me though, I will have to replace it sooner than I want to and it won't be with another Whirpool product. G
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Steam cleaning is awful feature
Joa127
1/28/2019
Very unhappy with oven I bought in August KA dishwasher stove and refrigerator
The dishwasher is awesome refrigerator good
Oven I wanted to return it a month after I got it
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Lucky when the oven works
Mulligans
1/28/2019
I so wanted this product to be 5 stars. Let me start with the positives - it's a beautiful oven with very pleasing aesthetics and very enticing features. But, that's where the positives end. The range itself is an overall let down. The stovetop heating elements work, albeit, not that accurately temperature wise; however, the real issues start flooding in when it comes to the motherboard and the oven! We've only had this range for 16 months before it started giving us the infamous error code F8EO/FBEO - is that an 8, is that a B - we still don't know. So far we've had a technician come out to replace the fan, twice, with all brand new parts, and both times the oven has still given us the same error code and does not heat past 170 degrees before automatically shutting down. Oh, did I mention that the electronic display automatically goes into sleep mode without commanding it to - could this be symptomatic of a larger problem pointing to issues with the motherboard? We've not had a working oven throughout the entire holiday season - sorry children you won't be getting any homemade cookies for Christmas this year. Fingers crossed that the third repair trip within the course of one month will result in an actual working product that we paid for. If you want a reliable, working oven, think twice before plunking down the serious dough for this model! Otherwise, purchase the extended warranty and pray that you don't have to use it, but don't hold your breath.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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