Microwave Replacement
Jimmy Frank
8/1/2019
We bought this to replace our previous unit (which we loved). Thus far, we are very happy with this unit. It is quieter than the original unit and seems to be equal in heating capability!
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Yes, I recommend this product
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Nice Microwave!
Josh Ohio
7/18/2019
This was a direct replacement for a home warranty claim. The microwave looks sleek and functions nicely. Pricey but worth it
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Yes, I recommend this product
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Worth every penny for it versatility
wolf21000
7/12/2019
Crisp/sizzle pan great for refrigerated breaded chicken cutlets, burgers, brownies, frozen pizza, breakfast sausage, and frozen fries (did not like it for eggs though). Talk grill rack great for burgers, wings, and kabobs (veggies, chicken, shrimp or steak). None of this stuff has any indication of being microwaved!
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Yes, I recommend this product
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Quality features but durability is trash
Dentalpro
7/5/2019
I purchased this microwave in February of this year (2019), had it installed in June and the microwave part stopped working after using it for a month. This is the same experience with the two previous KitchenAid microwave - they quit working too often. I purchased an extended service contract through Home Depot but they tell me that it does not include replacing my unit even though it brand new. I now have to go through trying to get the thing repaired and re-installed, what a hassle. With the last oven it took them over three weeks to come out to even look at it just to tell me it can't be repaired. I feel like a sucker for buying KitchenAid again.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great Features
Huyge’s
6/24/2019
I bought this month ago and use it for everything everyday!! Perfect item for my family.
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Yes, I recommend this product
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Comment by Jon F
jon F
6/24/2019
Replacement for older KitchenAid unit. Upper Installation template difficult to use. But
that's the same for all.
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No, I do not recommend this product
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Nice microwave but the service is substandard
greginburlington
6/5/2019
I bought the earlier version of this microwave (YKMHC319ES-4) last July and was very happy with it. Then the handle came loose. No problem, things happen. I called in a warranty request on April 2. It's now June 5. The technician has been here 4 times, once to diagnose, and then three times to attempt repairs. The first time Whirlpool shipped a door, it was broken on arrival at the repair depot. The next time, it was the wrong color (black stainless instead of plain). The next time the tech put the door on but it didn't work (no activity on the control panel). Same thing with today. New door, dead on arrival. Whirlpool refuses to just replace the microwave and has now told the tech to replace the main board, leaving me waiting for at least another week
It's been 8 weeks now that I don't have a microwave and Whirlpool doesn't seem able to fix the problem. When I talk to Whirlpool service they keep saying "this time it will be fixed". In fairness, they did extend the warranty by an extra year. But so far, warranty isn't doing me much good.
So, nice microwave but I can't recommend buying anything Kitchenaid or Whirlpool.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Beautiful and Functional
Pughmalibu
5/30/2019
Love this microwave. It can convection cook or microwave. Looks fabulous too.
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Yes, I recommend this product
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Way too expensive for just a great look
Muna Luna
4/13/2019
We just remodeled kitchen and wanted powerful exhaust. Hood would be better option for power,but we were glad that we found this microwave and thought it will save us space without sacrificing performance. It does look very good above the stove. This is a plus point. First disappointment was when I realized it does not have removable and "dishwasher save " grease filters. Filters are semi-removable, I need to lay on the stove and with screwdriver find little screws to unscrew them, wash them and screw back. First time I did it - heavy filter fell on my new expensive glass stove-top. I am so glad it didn't brake it. Why there was no simple clip as most microwaves and hoods have? Second disappointment is that surface inside is not made of stainless steel, it's not smooth as expected, looks like painted or powdered. For this price they could give us better material. I still like it. It does the job.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Quiet, and it does the job.
Dave 15
3/21/2019
We bought this to replace a 10-year-old microwave that was starting to fall apart. It was delivered uninstalled, but was an easy afternoon project to get it installed in place. It has proved to be a quiet, full featured, kitchen addition. Although we have not used all of the features, it heats rapidly and evenly, and it is much quieter in the kitchen that our previous microwave. Although other reviewer's have noted that the fan is weak, it has done the job for us, and it is much quieter than the fan on our previous microwave. In addition, the timer alarm is noticeably louder which makes it more effective when we are in another room.
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Yes, I recommend this product
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Fan Performance
No suction
3/21/2019
I am happy with the actual heating and microwave performance. But the exhaust fan needs improved. When I use by front burners (99% of the time) it won't even suck of steam from any of my cooking and condences all over the front of the microwave
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Yes, I recommend this product
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Disappointed
purpleicious
3/21/2019
I was very excited to have a micro that does everything but answer the front door to let our guests in! The convection worked, but nothing else. It just got fixed.....had to wait over 2 weeks for parts to come in, and then to get on the schedule of repair company. I haven't tried it yet....final repair just done. I love the sleek look, and stainless interior and all the cooking paraphernalia that came with it. I look forward to trying it out and hopefully can rate again after some use.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Love this Convection Microwave!!!!!
nanners53
3/11/2019
This is a replacement of my 10 year old whirlpool convection microwave - which I loved. Have to say, I love this convection microwave even more. The features are super and it cooks so evenly. The Cook "Sense" is right-on target. When it's done cooking, things are cooked "just right"!!!!!!!! Love the easy clean interior. LOVE THIS CONVECTION MICROWAVE - WORTH EVERY PENNY!!!!!!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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So far so good
Jero
3/7/2019
This was just installed a fee weeks ago. I wish the booklet that explains how to use the features was more detailed. I had the equivalent microwave for 10 years and it came wya better book.
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Yes, I recommend this product
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Says close door will not start
Chuckyboss
2/20/2019
I love the product great microwave but after only using it a few times it says close door and will not start up have to wait hours for it to start up after closing door and opening it and closing it it seems this is a common problem with this unit from other online reviews
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No, I do not recommend this product
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Nice Microwave
menotyou
2/14/2019
Works as expected, easy install, and quiet operation.
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Yes, I recommend this product
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Perfect Microwave
Hossdubu
2/14/2019
I purchased this microwave and i am pleased as punch with the performance, quality, features, and functionality of it! Would recommend it to anyone!
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Yes, I recommend this product
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Versatile, does what it is supposed to but........
LarryinCMH
2/13/2019
This was purchased to replace an older KitchenAid unit that was also an over-the-stove combination microwave and vent hood. This unit, however, offers considerably more versatility with the convection and grilling and other features. I have used some of those so far in the two weeks since purchase but am far from versed on all the myriad of features.
So far it has done all we have asked of it and the cooking process is quite easy. The prompts walk you through key functions and so the need for the included quick feature guide has been minimal (the guide does come pre-laminated though for longevity).
Now to the but.......: You have to remember when purchasing this that it is not a full blown hood, it is a exhaust inside a microwave. For that reason, while the exhaust is powerful enough to exhaust most cooking odors there are limitations (by the way, mine is set up to top vent with the distance from the top of the unit to the outside wall penetration about three feet). The vent intake openings are at the bottom rear of the microwave, so, the venting is far more efficient for exhausting from the rear burners than on the front burners because the openings are directly above the rear burners on the cooktop or stove. On all settings the vent fan will suck a tissue against the openings, but, will not draw a tissue out of the air for instance or suck it off the cook top from below. It's not that powerful.
There are others on this site that have complained about the perceived weakness of the exhaust and I can duplicate of course their various videos showing steam rising in the front of the unit. See my comments above however, said steam does not rise at all other than into the exhaust vents if it's on the back burners and does not rise in front if cooking moderately on the front burners.
In a future design it would be nice if KitchenAid would expand the vent openings more toward the front of the unit as well as the rear (make the vent openings a U-shape around the light for instance), that might make draft better at the front edge, but, in looking at others designs online and in the stores other manufacturers don't do this either.
So, the cooking is great, the venting is OK under all circumstances but much better at the rear than the front and there are physics reasons for this. I'm not dissatisfied at all with the unit however and would recommend it to anyone as long as they fully understand they are buying an all-in-one combo unit, not a dedicated vent hood.
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Yes, I recommend this product
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Heavy duty but hard to see buttons
GoldenRule
2/3/2019
Bought this recently and find it high quality and heavy duty but a major concern is that the display does not light up and even with some lighting in the kitchen cannot be seen unless a very bright overhead light is on. For the price this is a major disappointment.
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No, I do not recommend this product
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Does what it should, no more, no less
TomInVermont
1/30/2019
Overall, it's an OK microwave. It's not particularly powerful, but it gets the job done. Using the convection and combined convection/microwave features has been a challenge since the unit did not come with an instruction manual.
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Yes, I recommend this product
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Wish they made this in a countertop
nygdb
1/17/2019
I have moved since installing this microwave and have no where in the new kitchen to install anything but a countertop model. I can't find any microwaves with all of these feature and the wonderful touch keyboard which is the ultimate
'cooking for dummies'. really miss it. But it is large, and the door is large.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Quietest Microwave
First Kitchen Aid
1/3/2019
Quiet. Great options. Handle get's hot when cooking a lot on stove.
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Yes, I recommend this product
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Great features
Chely
12/29/2018
I got this 1 month ago and I'm Happy with all features
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Yes, I recommend this product
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Horrible. Don't waste your time.
cograf
12/13/2018
Will never buy a Kitchen Aid product again. My microwave just broke after three years.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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not good machine
sam1055
12/10/2018
We bought brand new from home depot, about year a ago, too many issues to write, then we bought another brand new, as soon as we install, from next day we are getting the Error FBE5 i do not know how to solve?
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Unbiased Review: Setting the Record Straight...
RJGX
12/1/2018
Disclaimer: I am not associated to KitchenAid, nor a compensated voice in any way. I am a private consumer.
I am hoping to explain and dispel some of the complaints about the venting capabilities of this unit by other reviewers. The plain truth is that a little bit of prior research would have helped these consumers a great deal.
This unit specs are widely available. The vent CFM spec is 400 cfm. Most microwave competitors offer the same spec, and a very few offer 600 cfm. A little bit of conversation with a professional, or personal digging would have revealed that even with the best installation (conduit external venting) 400 cfm is only barely adequate for everyday cooking with over the range installation (OTR). This with all filters cleaned on a regular basis.
Judging from the review video, the consumer has chosen to install his unit without external venting and OTR which is the worst choice! The venting and charcoal filter will barely handle smoke, particulates, and odors at 400 cfm. However, the venting is completely inadequate to handle extreme condensation, more because of science than inadequate specs.
If your kitchen is cold, and you introduce hot moist air, you will have condensation everywhere almost immediately. Science fact. Witness what happens in your shower. This is not the fault of this unit. I suggest that any consumer faced with this problem should at least attempt to warm up the air in their kitchen beforehand to alleviate some of this problem, but it will still happen. No internal venting solution will eliminate this completely. Even 1000 cfm would not do the job. To give this unit a 1 star review because of this is wildly unfair.
Overall, my experience with this microwave has been excellent. Yes, there are some valid complaints; the controls are somewhat complicated and not bright enough for some, there needs to be more helpful how-to videos for people who find the manual too difficult to follow, etc. But you can do things with this unit that easily takes the place of a full-size convection oven, toaster, air-fryer and more!
I did my research before I bought this unit, and concluded that a separately installed OTR professional (1,200 cfm) externally vented exhaust, with the microwave installed under the cabinet to the left, was the best possible solution for all my needs (see photo).
I highly recommend purchasing this microwave, especially for amateur chefs who occasionally smoke up the place with high-heat cooking! ;-)
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Venting almost not there!
Trollmother
11/10/2018
I have been using my new microwave for a few months and find it cooks well and looks great. Unfortunately my main reason for choosing it was the venting system which offers a number of settings and was sold as industry standard. In fact it is totally ineffectual. No matter how little is being cooked on the hob below the steam is not drawn into the unit. It was professionally installed so no problem with me doing something wrong. The unit in use gets covered in condensation which then drips onto the hob. It requires wiping several times during the normal cooking process. It is seriously poor. I expected better from a unit at this price!
Cannot recommend it, in fact I'd say, avoid this product.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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so perfect
Moshita
11/8/2018
As part of a set my husband bought for us, this is an amazing microwave and oven, just you can get rid of your counter top oven, having the option right on top of your range, and easy to use. works amazing. very satisfied with the product
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Would not buy!
paulak495
10/6/2018
This microwave was in a model home when I purchased it. I would not have selected it. I don't like the controls on the bottom at all. I think the controls on the right side of the microwave are much more user friendly. The door is too wide and you practically have to duck when opening it. It has a much wider door swing. My builder had originally installed this microwave to recirculate and it is ridiculously loud. It sounds like a freight train is coming through my house. My husband vented it outside so it sounds about half as loud. The recirculate is intolerable. I don't know how they expect anyone to use it that way. The biggest problem I have with the microwave is I have been trying for months to order the charcoal filters for this microwave and every time I order them and at 3 different places including KA they are wrong and don't fit. KA has no response to this. They are not the right size and I have wasted too much money on them. I guess I will just throw away the microwave after it seizes from getting clogged with grease.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great Appliance
Marla3
9/28/2018
I've had this about 2 months now and have used quite a few of the features. It's a great appliance - leftovers reheat evenly, used the convection feature to bake a small coffee cake (9x9 pan), and I love the crisp/brown feature. The only feature I don't care for is the light levels and fan levels - you have to go through all the levels to turn them off. Then if you accidentally press it too many times you have to start over.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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A Fabulous Microwave
J.R. 77
9/18/2018
I've had it for almost a month and am loving it. It's a breeze to use with virtually no learning curve necessary. My only issue, and it's a small one, is that the control panel isn't illuminated. It is indeed a great microwave.
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Yes, I recommend this product
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Excellent value
Frank C
9/18/2018
Looks good, excellent features. Exhaust and lighting above average.
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Yes, I recommend this product
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Disapointment does not cover our experience!
Disappointed home chef
9/14/2018
The hood does not adequately vent. The cabinets and microwave face get covered with steam and condensation from the smallest of pots cooking beneath. It will not be long before our new cabinets are destroyed from the moisture. We have had numerous service techs out to our home to check the unit. All say that it seems to be a design flaw. I have spent hours contacting kitchen aid, all to no avail. My wife is in tears after saving for a new kitchen that she can't cook in.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Microwave
Delow
9/1/2018
I love this microwave, very quiet and a great capacity.
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Yes, I recommend this product
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Really big microwave!
Cghad
8/17/2018
We've had this for 4 weeks now. We haven't used all the features yet but the ones we have used have been great. Convention oven, oh yea!!
Only flaw is the packaging. When the plastic comes off the black inside edge it appears to pull off little bits of the black plastic. Poor packaging.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Best microwave/exhaust fan we've owned in 50 year!
12spencer49
8/14/2018
American Home Shield offered it to us to replace our failed top of the line Electrolux over oven / exhaust fan. We like it better than any of them!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Handsome Microwave With All the Bells and Whistles
The Brown Hound
7/7/2018
I got this unit about a month ago - mid-June '18. I've put it through its paces fairly well in this time:
Baked muffins in the convection - not perfectly even heat, but very good (muffins in the back browned more than muffins in the front - should have used turn-table).
Warmed burger buns in convection - quick/easy/perfect
Grilled fish fillets from frozen - First time grilled two tilapia that were about 3/4" thick - came out juicy and perfect 18 minutes out of the freezer. Second time cod that was more than an inch thick and it didn't work so well. If your fish is thick, you'll want to thaw first. Will take some more trial and error but it's a pretty slick feature.
Fried bacon in the crisper pan - came out kind-of tough - definitely prefer pan fried bacon.
Warmed lots of stuff in the microwave - it's very powerful and very quiet. I'm a fan.
If KitchenAid made a cookbook or an instructional video, I would like to see it/them. There are a lot of features on this unit that I'd like to know more about. One point of confusion is the turn-table says "for microwave oven only". I think that means not to use it in other ovens. I think you can use it for roast, bake, microwave and grill functions - not microwave only, but I'm not positive.
It looks good, the controls are well positioned and intuitive. It's a good machine over-all.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Sturdy, large and good finishing
amit
7/2/2018
Sturdy, large and good finishing, matches well with other products. Fan is really noisy at hi speed. While opening I feel it may hit my face. While cleaning with wipes the keys always get activated. The metallic handle since it is above the range, stays hot for long
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love at First Sight!
Soccermom82
6/12/2018
They say good things are worth waiting for and trust me this microwave
is a dream come true! It is not only good looking, but it does a great
job with a no-brainer selection panel which helps determine exact cook
time after selecting the item you preparing. Have not tried the crisper
or broil, but I am sure I will be just as pleased when using that mode.
All my food comes out exactly as suggested preparation panels of
most food items. Oh! no more wasting butter - it will soften, melt whatever
your recipe call for! My new KitchenAid kitchen is a month old and I am
in love with all of my four new SS appliances -especially my dual fuel gourmet
range and this micro makes for a great marriage of new appliances.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Powerful Microwave/oven
Epsteim
6/12/2018
Large interior, stylish, and quiet! Instruction manual needs work.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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So versatile
Fracing1
6/7/2018
Amazing microwave. doesnt burn my food, evenly heats.
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Yes, I recommend this product
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Awesome Microwave
mrich777
6/3/2018
I bought this to match my other three new Kitchen Aid appliances for a remodel. I had all of the features we needed including a recirculating vent fan, convection and roasting. While I've yet to use all of the features, I think we are going to really enjoy this. The roasting and convection is a perfect second oven for my tween children to cook up a snack after school without having to use the gas range. I am hopeful that we will get many years of use out of it. The pricing is premium, but unless you go with an Advantium, you aren't going to find more useful cooking features in an over the range microwave that also vents. The only change I would make is that the under unit lighting should be LED, but that may be because I agreed to take the floor model at my local appliance store for a discount. Hopefully they've remedied that since mine was manufactured a couple years ago.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Quality appliance!
sco in Mich
5/31/2018
This is a great microwave. I was going to get a double oven but didn't have the room for one. My husband and I opted for this microwave which also has a convection oven. It is a solid, high quality appliance, and easy to use. We love it!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great Appliance
MMC70
5/31/2018
We bought this about a month ago. It works well, but we have yet to use a ton of the extra features. I personally think there's too many options, and I would have been happy with the model just under this one. There's things I miss about my old microwave too. This one has a 1 minute quick button, my last one was 30 seconds. This one doesn't have any quick minutes buttons either, my last one had up to 5 minutes. It's also really cumbersome to find the options. If you want to bake a potato for instance, you have to hit about 4 buttons, my last microwave had one button for it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Don't meet my expectations
JDB45
5/26/2018
I purchased this microwave in December 2017. I wish I had read the reviews before purchasing this unit. I would have gone with another premium brand.
THE GOOD -
1. The unit has a powerful magnetron and cooks food quickly
2. The stainless front panel is attractive and easy to clean.
3. The 14" turntable allows cooking with larger casserole dishes.
4. Unit is very quiet when running (except when using the vent fan)
ISSUES -
1. The vent fan makes lots of noise at position #6 and air blows out the top of the microwave but there is no intake of air from the bottom. The steam from boiling pots of water just drifts up the front of the unit and drips all over. The vent fan is useless in recirculation mode. I thought there was a defect in the venting but the service tech said that this is the way it was designed to work.
2. The front panel has no backlighting, you have to turn on the kitchen overhead lights to see the buttons.
3. Apparently, no vent filters are included with the unit since none were in the box the unit came in. I find that hard to believe since the unit costs over $1000.00
3. The User Guide is extremely vague about the functions and features, especially for the convection oven.
4. The door handle placement is awkward - you have to be careful you don't hit yourself in the face with the door when you open it.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Functional and looks great
jim fa
3/18/2018
This microwave does so much more than cooks bake potatoes and microwave popcorn. We use the steam function for fresh veggies and convection bake for a whole range of food. Of course it dies all the traditional functions of a microwave to great effect and does potatoes and popcorn great.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Very good product
rex47
3/7/2018
We bought all kitchen aid products when we remodeled our kitchen. We are glad we did.
Originally posted on Kitchenaid.com
Yes, I recommend this product
Incentivized Review
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Simple to use great features
Nicki1977
2/22/2018
Good quality easy to use grandkids love using it. They love the quick use features
Originally posted on Kitchenaid.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
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Great 3 in 1 machine!
StAugBeach
2/13/2018
We replaced our microwave with this KitchenAid about 2 months ago.
Love the machine! We haven't had convection before and really enjoy.
Great machine. Timer is a little too quiet but all else is great.
Originally posted on Kitchenaid.com
Yes, I recommend this product
Incentivized Review
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Wonderful Features
Chef2018
2/5/2018
We purchased this about 1 month ago and are totally satisfied. Provides us with another oven. Very quiet.
Originally posted on Kitchenaid.com
Yes, I recommend this product
Incentivized Review
Design
Easeofuse
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Innovation
Performance
Quality
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